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June 2025 by Kristen Marie
Im in the process of switching my fathers bank to another bank if they dont get their bank issues figured out soon. Im already looking at other banks for him to go to because everytime he makes an online order with his card it never goes thru because this bank/credit union has authorization issues everytime we make an online purchase. This has caused a lot of issues including my Grandmother not getting her Birthday present because the transaction kept declining even though he had well over enough money in his bank to accommodate his orders. The staff is very friendly but the banking is not working like it should. If he wants to use his card to order something online then he should be able to with no issues. My father doesn't have a computer to keep track of all of these orders that keep getting declined which is making things worse. We've called the bank everytime we have an issue and they say everything should go through fine but we're still having problems. Gets us no where
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April 2025 by Natalie Smith
Darla was a lifesaver for me dealing with an extreme overcharge from a car rental company. I can imagine I was pretty panicked and stressed on the phone when I called to see if there was anything I could do to stop these charges. She listened to and addressed all of my concerns and was so helpful and understanding throughout the week of dealing with this. We are so lucky to have a local credit union that cares and values their members like Highpoint does! So grateful
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April 2025 by Mason Kwiatkowski
Call at 4:30 on a Friday when they close in a hour and expect you to run down to sign paperwork
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April 2025 by Melissa Parisi
I'm just annoyed that their drive thru ATM is so frequently out of service. More often than not, I pull around to see it's not working.
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March 2025 by David
The app for banking is awful. No notification that you are overdrafting. Customer service was rude and blamed me for not noticing the $3 charges ( which used to be a $1 charge) because my checking was empty, but plenty of money in savings.
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November 2024 by Travis Snyder
High Point helped me when nobody else would. The ladies are wonderful and very helpful. I will moving from my former bank and continue all of my financial obligations with them.
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February 2024 by Jim Sorokes
This is a great credit union. I have been a member for many years!!!
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September 2023 by Paige Whittaker
Child gets hurt in there establishment and they don't even make an incident report, don't address the problem professionally and there bank teller is completely unprofessional. Terrible experience, hands down worst bank to do business with.
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July 2022 by Michele Schneider
Just a friendly tip the SATURDAY HOURS ARE DRIVE THRU ONLY!! Wasted time but not their fault Google doesn't give that info.
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July 2022 by slynnia sanders
Everyone is very friendly.
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January 2022 by Nancy Taylor
Its a place where I do my business and I'm totally satisfied every single time
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April 2021 by Nancy Ervay
Its a place where I do my business and I'm totally satisfied every single time
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November 2020 by Debbie Stuck
Olean Area FCU is here for you! Our CU offers you a hometown feel. If you want an account with no or low fees stop in and see what they can do for you. The Olean Area FCU has free ATM's, coin machines, drive through tellers, on line banking, mobile app, loans and several branches for your convenience.
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October 2020 by Sara Potter
Friendly helpful people. Always clean
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April 2020 by Joseph Blicharz
Absolutely fantastic job by Jessica Straub!!! Really cares about her job and cares about the people fantastic experience definitely give five stars
