Paul Brown Kia is a new car dealership known for its friendly and efficient staff. Customers consistently praise the helpfulness and knowledge of the sales team, particularly highlighting experiences with salespeople like Jason and Ryan. They provide a pressure-free environment, making the car buying process feel comfortable and enjoyable. The dealership also excels in customer service, with staff like Tony going above and beyond to assist customers, even visiting them at home when needed. Many reviews note the transparency and honesty of the team, especially during the buying process, which sets them apart from other dealerships. The waiting area is comfortable and offers coffee, water, and snacks, adding to the pleasant experience. Overall, Paul Brown Kia is highly recommended for anyone looking for a stress-free car buying experience.
Very friendly from the time I purchased my kia to needed oil changes. Very prompt and very helpful when it comes to answering questions I have regarding my vehicle.
June 2026
Excellent service. The facility is clean, spacious & comfortable. Immediate attention upon arrival, & got the job done promptly. The only inconvenience is that they are very busy & I always have to make an appointment well in advance.
May 2026
Originally had a not so great experience buying a used vehicle here....then opted for a new vehicle which ended up having manufacturer issues, the manager Jim went above and beyond every step of the way even though I was extremely frustrated not having my new vehicle . Kudos for standing by their word with every phone... read full comment
