Spectrum Store
Cell Phone Stores ,
Internet Service Providers
Hours:
1747 Plaza Drive Ste 2, Olean NY 14760
Hours
About Spectrum Store
Spectrum Store has received mixed reviews from customers. Some customers have experienced issues with rising payments and frequent internet outages, expressing frustration over difficulties in reporting these problems. However, others praise the store for its excellent customer service and reliable TV cable and streaming options. Many appreciate the helpfulness of staff members, particularly noting how knowledgeable associates like Byron and Shane have been. They provided assistance with phone security and helped customers obtain new modems and routers, leading to improved internet service. Overall, while there are concerns about service consistency, the Spectrum Store is recognized for its supportive staff and effective payment system.
Most Recent Reviews
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October 2026
Tammy was patient, knowledgeable and calm when faced with 2 “older” phones. We found the solution and I walked out of there without feeling like I was even “shopping”. I’ll always look for Tammy when I need assistance with Spectrum.
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August 2026
Great customer service! Shelbi answered all the questions I had (and I had a lot!) and she had an awesome attitude.
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July 2026
I went into the Spectrum Store online Olean to add a cellphone plan to my internet service. The store was very clean and well laid out. The people were very friendly and David was very helpful getting me set up with a new phone. He was knowledgeable and professional.
More Comments(61)
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0.17 miles
Verizon
Cell Phone Store, Mobile Phones
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Olean, New York