Advance Auto Parts is a helpful and friendly store with knowledgeable staff who assist customers with their needs. Customers appreciate quick and easy service, whether it's getting a replacement bulb or having wipers installed. Staff members, like Rick E., are described as nice, helpful, and courteous, offering guidance on product selection and disposal instructions. The store also provides good customer support in commercial sales, with employees providing helpful service and leaving customers satisfied. While some mention minor issues, such as discounts only being available online or certain parts not being in stock immediately, overall, shoppers find the store reliable and convenient. The staff’s friendly attitude and willingness to help make this location a positive place for car parts and service, encouraging local shopping and supporting the community.
Great place, staff is always friendly and helpful. They go above and beyond for their customers. Vinny helped us out the second he was able and got us the products we needed.
August 2026
The store in Oneida, NY is exceptionally helpful! Great service and friendly staff.
June 2026
Your employee that is in there working alone right now is a rock star!!! I didn't ask him his name... but hands down amazing job!!!! All by himself!!!!!!!
