Mavis Discount Tire in Oneida provides excellent customer service, described as professional, knowledgeable, courteous, and wonderful. The staff is attentive, caring, and sincere with a sense of humor and a sense of urgency. Reviews highlight outstanding and determined service, including going above and beyond to assist customers. Experiences are consistently excellent across multiple visits for services like tire installation, brakes, and inspections. Customers report receiving great, professional service and fair adjustments, leading to gratitude and five-star ratings. The team is praised for its diagnostic advice and efficient work, with installations completed quickly. This location earns strong loyalty, with customers stating they will definitely return for future tire and automotive service needs.
Booked an inspection on a Friday night at 9pm for 11am the next morning. Received a courtesy confirmation call around 9am. Great customer service from Jake and Chaz upon arrival. Overall excellent experience!
July 2024
My girlfriend brought my 2015 Subaru Impreza sport on for breaks and they misdiagnosed something and gave us break on the price and for that I am very thankful and they get 5 stars from us.
July 2024
The crew here just gets customer service. I have been in 4 times in the last year for different service issues on multiple vehicles and every time everyone has been professional, knowledgeable and courteous. Great group to do business with!
