JCPenney, a well-known retailer since 1902, offers a wide variety of apparel and home furnishings. Customers visiting the Oneonta, NY location praise the store for its excellent customer service and friendly staff. Many reviews highlight the helpfulness of employees, particularly one named Lynn, who has impressed customers with her knowledge and genuine care during their shopping experiences. Shoppers appreciate the store's organization, cleanliness, and the smooth process for online order pickups and returns. The store frequently runs sales, providing opportunities for significant discounts, which customers find appealing. Shoppers have noted the good selection of national brands and private labels, making it a convenient destination for clothing, accessories, and home goods. The atmosphere is described as welcoming, with staff eager to assist customers in finding items or placing special orders when needed. Additionally, customers value the protection plans offered for jewelry, which they find reasonably priced and beneficial for long-term care. Overall, reviews reflect a positive shopping experience at JCPenney, marked by helpful staff, great deals, and a commitment to customer satisfaction, making it a recommended destination for both casual and special purchases.
