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January 2024 by Denise
Never had a problem at the previous supply store on 23 or the new tractor supply on 23 everyone is extremely helpful has always been extremely helpful and happy yes sometimes very overworked but they never take it out on the customers I moved up from Long Island and it became like my number two go to store from many things their cat and dog foods are a little overpriced but when there was a big problem with getting cat food they always had it so you know it's smaller than Walmart which is usually my cat food store and Petco if I want to pay a lot more money so I do go back and forth but the cons do not out number the pros I can tell you in the new store there's a lot of new staff but overall everyone is really good yeah there's a new cashier they had that has been like it every store in the area and she has a bit of a tude but I think it's just her over all personality it's kind of bland anyway I'm really hoping to get a job there I would love to be in their new floral departments get it rolling for the fall in the summer and that's not why I'm giving this great review I gave it to the old store and now I'm giving it to the new store
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January 2024 by Tammy Nelson
I placed an online order for delivery. No courtesy phone call or anything … just an email that they cancelled my order. When I called the Oneonta store for an explanation the gentleman did try to figure out what was going on… said he would call me back and then nothing. Pretty disappointed.
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December 2023 by Courtney R
If Google Maps still has their location next to a Hyundai site, and it is on your right, then travel literally 0.3 miles and the store is on your left. Big sign. Nice employees. Easy to deliver as well
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October 2023 by j v
Decent prices and helpful staff
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October 2023 by Chris M
Tractor supply website says the Oneonta store is open and after driving 40+minutes there the store is CLOSED completely empty and the signage is gone! They need to get their act together and change the site.
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July 2023 by Larry Boise
Standing in line and cashier walks outside to help another customer. 1st you never leave customer standing at checkout. That sucks!!
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July 2023 by James Cleveland
Lines to the back of the store. We ended up leaving without buying what we needed.
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May 2023 by Jason Woodard
Gotta love that New Tractor Supply smell. This new location is clean, well stocked and great.
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April 2023 by Nicole Clouse
Kristi & Brandon were so extremely helpful and kind! They seriously went above and beyond to help us and made our experience super pleasant. Not easy finding great employees like them nowadays!
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April 2023 by Emily Ballard
All I can say is I looked something up and it says available in store got there and none was available drove 35 miles to get to the store....unbelievable
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December 2022 by Amanda Tee
Lady bro who works the register needs a lesson on socializing with the public. Didnt get her name but it was Monday around 2pm, nose ring and glasses. Asked for. $50 gift card and she goes “that’s it? Only $50?”Luckily this was a last minute gift for a coworker so it wasn’t that relevant but who says that? What if I was poor and couldn’t afford more than 50? What a trashy thing to say to someone around the holidays
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October 2022 by Amanda Travis
The new doggy wash stations are ahhhmazzing! Everything you need is there! It's affordable and efficient. Even accessible for Dwayne who is older and has trouble getting around some days.He looks and smells wonderful tonight!
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October 2022 by OCD Scratcher
Not so friendly female associate when I asked for some help. Never been in this store before. She definitely had an attitude problem. Nice kid when I checked out otherwise I'd be giving it 1-star.
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September 2022 by Gioya Fennelly
Every staff member is professional and helpful.Vinny goes out of his way to provide the best service.I would give it a 10.
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August 2022 by Susan Beals
I got some fencing - ordered online and picked up at this store. They did not provide any paperwork with the order, I have shopped at Tractor Supply (although not this one - I just moved) for decades with never a problem and I have never had to return anything, so without paperwork to tell me, I was not aware of their 30 day return policy. Turns out I over ordered by one roll of fencing and 10 T posts. Because I had no paperwork, I first contacted customer service. A very nice woman worked through all the paperwork and assured me that I just had to return the items to the store. She wasn't sure if the return would be a reverse of the charge on my credit card or a TSC gift card, but I told her either was fine. Drove 35 miles to the Oneonta store and they refused to take the return. So one star. I would give none if I could.I was told when I bought it that it was a very popular type of fencing and the selling price has gone up $30 in the three months since I bought it, So this is a clear profit to them of $30. Maybe I would give them negative stars if I could.Edited based on store response : I spoke to Customer Solutions BEFORE we returned the items and I was assured everything was set, only to be turned away at your store.Edit 2: Based on a phone call to the store we will try again to return the items.
