Opened a CD three months ago. Money was to be transferred from another institution. I have the paperwork. It never happened. I went to bank. Person who opened account was not there. Left my phone number. No response. Called again. Took my name. No response again. I would give this branch- Orchard Park - zero stars.
August 2023
Could they be more professional? Yes.Could they answer questions? Yes.Could they be good at their job. Yes.Are they? No, No, and No.Go someplace else. Save yourself the grief.
July 2023
Always have a positive experience with this bank's employees
