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“This was a very smooth experience. We ordered our new phones online, they were ready within a few hours. I walked into the door, gave them my name and my ID and they brought the phones right out and I was out within 5 minutes.”
“I want to give a big thank you to Wansi, who was incredibly helpful, patient, and knowledgeable during my recent phone purchase. I was feeling quite anxious especially going through this without one of my daughters by my side but Wansi made the entire experience smooth and stress-free.
In addition to buying a new phone, I needed to deactivate my late father’s phone and purchase and set up an internet gateway. Wansi walked me through every step with kindness and understanding. Even when I had to dig deep into my memory for passwords ? and call both of my daughters who live in different states!, Wansi remained patient and supportive.
Wansi truly went above and beyond. I couldn’t have asked for a better experience. Thank you so much!”
“Didn't purchase anything here. Needed help with setting up a modem for home Internet. The gentleman who helped me was very friendly and got what I needed done”
“Marc was excellent, patient, hooked up all of our contacts, emails, etc. Paid off our Verizon phones & lowered our payments monthly with brand new Samsung s25s. I had what were probably stupid questions for him & he never made me feel that way, and did not rush anything. There were walk ins but he honored our appointment & took us when scheduled. We love the phones so far, & I texted him after we left with another goofy question & got a helpful reply minutes later. Very happy!”
“Boost mobile 1255 Bailey Ave. Mario was the nicest and most helpful, knowlegdable young man to help us! Highly recommend! Also, 1498 South Park location have had excellent help and service there as well.”
10:00 AM - 7:00 PM
210 Pennsylvania Ave, East Aurora
Internet Service Providers
“Paul did an amazing job setting up my ADT system. He answered all my questions, made suggestions, let me know what all he had to offer, and was very professional. Paul was even kind enough to fix one of my door locks and put up a mailbox I needed drilled in. Talk about going above and beyond expectations. I would refer this company to everyone!”
“Idk why it's not letting me write a new review so I'll just edit the one I left before. Was in there today needing a new phone. Taylor was very helpful. I was able to get the new phone and she switch all my contacts and photos over from my old one. Was in and out within 15 minutes a happy customer.”
“I went in today after having a TON of confusion on the website, just wanting to trade in and upgrade from an iPhone 13 to an iPhone 14. The website told me I’d need to put a $400 down payment on the phone, trade in my old one for a $250 credit, and then pay the rest of the phone off for 36 months. I am so BEYOND THANKFUL I got Ashaley as the representative to help me. She was absolutely delightful! She was friendly, welcoming, extremely helpful, and I don’t think I’ve ever had a better customer service experience in my life- and I WAS a customer service representative at one point! She helped me upgrade to the phone I wanted without any down payment AND worked her magic to get me more credit from my old phone, and I mean enough to pay my phone bill for the next year or more! She did convince me to upgrade my monthly insurance, but with all the credit on my account, now if my phone breaks, I won’t have to pay a penny for a new one! I don’t know how she did it, but coming from somebody who was with Verizon just a couple months ago, I will never ever go back to any other service. I’m praying if I ever go into the Spectrum store again I get Ashaley. She was really just wonderful. Thank you so much?”
“Convenient, short wait, got exactly what I needed, a little more employee to customer engagement is all that is missing, not that anyone was in anyway unpleasant”
Open 24 hours
325 Delaware Ave #302, Buffalo
Internet Service Providers
“We have been with ColoCrossing for 8 years now and have nothing but good things to say about their service. As far as I can recall, we have never had any downtime during these 8 years. Support is incredibly fast, they usually respond in just a few minutes after submitting a request. All their staff are well trained and take care of any task we throw at them. I can't really find anything negative to say about them. I just hope this level of service continues for our future with them.I am not sure why they have any negative reviews as they take spam seriously. They have their own in house mail volume tracking which null routes IP's that have a high volume of mail. They also work closely with Spamhaus to keep spammers off their network. I can only think the negative reviews here are fake or from people with baseless information.”
“Very good experience. I was due for an upgrade and Janice helped me. Very patient, answered all of my questions and I left super excited to have my new iPhone 15 pro max!”
“Brooklyn and Angel were extremely helpful! Their efforts were so helpful. Brooklyn made sure everything was perfect. Thank you guys! The entertainment was super great! ??????????”
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“I called Spectrum about an issue, & Alyisha & Will were super nice! Very helpful & professional! While this does not involve this store, this is the only way for me to leave a Spectrum review. Many thanks!”