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“Great customer service! The representative made a genuine effort to help and tried every possible solution. I really appreciated the dedication and professionalism. I’ll definitely come back.”
“I have to commend Amanda. Truly the most empathetic, efficient and supportive retail associate I have ever encountered and I worked in the business for 23 years.
My daughter was having a catastrophic iPhone issue where Apple had to rebuild her phone. With my daughter being on her grandmother’s account, not knowing the pin we had to really get creative and think out of the box to get it resolved in a timely manner. Amanda was outstanding! Truly cannot say enough. Thank you!”
“Excellent Store! Staff are very kind and knowledgeable. London was incredibly helpful. He hooked me up with a new phone, advised me of a charge that I had been paying for years that I should have canceled long ago. I left this location very happy. Great job!”
“Arrived on time, respected property, above and beyond installation expectations. Found and replaced broken “ ground issue”. Finished on time, and perfect job clean up. Couldn’t be happier with project!!!”
“Staff was patient and tried to give there best but was slow I was there for over an hour just having them set on old phone to factory reset so I could resell it ..I call Apple support directly and within 10 minutes remotely completed the task”
“Boost mobile 1255 Bailey Ave. Mario was the nicest and most helpful, knowlegdable young man to help us! Highly recommend! Also, 1498 South Park location have had excellent help and service there as well.”
“Thanks to sammy and daniel for helping me get the 2 phones i want they even saved me a trip to walk sammy said i wasnt going to walk in this weather i appreciate the help guys”
“Verizon were a good Internet proveed in Niagara Falls, I trusted to then since in Brooklyn NY 2007 got first contract Voice, Internet for my PC LP.
We're on good way.”
“I took my in-laws here to get new phones and get them set up for them. My FIL old phone gave all sorts of trouble and Santana (? Might have spelled that wrong sorry!) went above and beyond trying to get it to work for him. We appreciate that! Even though he wasn’t able to get it to transfer everything in the end. He repeatedly tried every trick in the book for over 5 hours. He did everything possible even staying later than he was supposed to work to try and fix it. His customer service was excellent!”
“The girls who helped me is always amazing and patient, she politely can handle helping 3 customers at once, she deserves a significant raise!!! This was at mckinly blasdell location dark haired young girl!! Great great job!!”
“THE DEAL SHE HAS IN HER STORE IS AWESOME BILLS GEAR IS AS OFFICIAL AS I NEED SWEAT SUIT ARE VERY NICE QUALITY HER CUSTOMER SERVICE AND CONVERSATION GO GREAT WITH HER SALESMENSHIP I ALWAYS WALK OUT HAPPY EVERYTIME ... POW”
“I set up a new account on the phone this morning (which was really easy and the young woman who helped me was phenomenal), and I opted to pick up the equipment at this location in the afternoon. It was a very pleasant experience. The store was clean and spacious, the wait time was short, and all the employees were friendly and helpful.”
Open 24 hours
325 Delaware Ave #302, Buffalo
Internet Service Providers
“We have been with ColoCrossing for 8 years now and have nothing but good things to say about their service. As far as I can recall, we have never had any downtime during these 8 years. Support is incredibly fast, they usually respond in just a few minutes after submitting a request. All their staff are well trained and take care of any task we throw at them. I can't really find anything negative to say about them. I just hope this level of service continues for our future with them.I am not sure why they have any negative reviews as they take spam seriously. They have their own in house mail volume tracking which null routes IP's that have a high volume of mail. They also work closely with Spamhaus to keep spammers off their network. I can only think the negative reviews here are fake or from people with baseless information.”
“We had unbelievable customer service today. We went with issue with our phone plan and we ended up.staying with Verizon. Jen McCormick was awesome and very understanding towards our concerns. We have been with Verizon for over 24 years we really wanted to stay and Jen helped us get our plan down and still feel happy to stay with Verizon!!! Verizon very lucky to have her with such outstanding Customers Service!!! ( very rare now day's!!!”
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“Jack was one of the best customer service people I ever encountered. He was knowledgeable and helped me save money on my upcoming trips. I was pleasantly surprised because I expected to pay $12/day and instead, my new upgraded plan is $15 for the month! Thanks groovy Jake!”