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8:30AM - 2:30PM
327 Niagara St Suite 9, Buffalo
Medical Labs
“The ladies at USA Occupational Services were a wonderful help. I had some issues with completing my I9 form and they knew exactly what to do to help me resolve it. They went above and beyond and stayed open later on a Saturday to help as well. Thank you so much!”
8 - 11:30AM
20 Losson Rd Ste 100, Cheektowaga
Medical Labs
“I never leave reviews, but I really felt like I had to with this one! Today was my first ever blood draw, and I was absolutely terrified! I have a huge fear of needles, and Denise was the most sweetest wonderful person ever! I definitely will be coming back and requesting her! She was so sweet when I told her about my fear and never at all made me feel embarrassed or scared! When I felt like I was going to pass out, she didn’t at all huff or get annoyed with me, but rather was being so sweet! She had so much patience with me and was such a sweetheart! These reviews don’t lie when they say that this place is amazing. Everyone is so sweet and understanding and will truly make you feel comfortable! She was amazing with communicating with me what was going on as well as an allowed me to yap and babble about random things to keep my mind off of it! I highly recommend!!!”
“The tech was training a student who kindly asked if she could draw my blood. Of course I acknowledged and they were both wonderful, caring and respectful. I will come to this location for all my needed testing. Good job ladies!”
“Make sure to make an appointment. Go early if you want it to be on time. Later appointments can run late and you might be there waiting for awhile. The ladies here are very busy and are good at taking the blood samples, quick and not painful. I was not thrilled this year when I was told incorrect information by the tech and had to come back several times. If you are getting special tests you might be on your own to research and see what you can get, if you need an alternative and to make sure the codes match up. I understand the tech might not know but say so and direct me to corporate or online don’t say the tests are illegal in NYS.”
“I had an extremely long lab req and the techs were so helpful and friendly to be with and made me feel taken care of. And the blood draw itself, even though it was 16 vials, was so easy and almost painless! Thank you ladies!”
“I have a history of fainting during blood work, so was dreading this. Phlebotomist Becky was so caring and so professional she put me at ease and got everything I needed, and before I knew it, the appt was over! Highly recommend this place.”
“Somay was the best! I came in friday feburary 20th between 2pm-3pm. Somay was so polite, talkative & professional. The waiting room was packed. She came out initially to do a standby list call (see who's still waiting walk ins), & was very informative about time -they were about 20 mins behind schedule & stern but not rude. I asked the use the restroom she said of course and led me to where it was. No later than 20-30 minutes in the waiting room, I was her lucky guest to be next in the needle seat ?. Great employee!! If I could have a specific tech each time I would have her. All the stars for her!”
“Kaitlyn is the NLY phlebotomist I let draw my blood. She is kind, shows courtesy and hits the ONE GOOD vein I HAVE every time. no FISHING PRODDING OR MULTIPLE STICKS.”
“Check in was easy, but could have used another kiosk. The wait time was close to the appointment time. The staff was very cheerful and professional. The waiting room was comfortable and the patient Check in is posted on video display so all patients can see their position in the queue.”
“Just came from a visit with them today. Service was stellar,Trina( hopefully I'm spelling it correctly) was attentive,patient and humorous. Most seamless blood drawing experience I've had! Loved the friendliness between staff too. Kudos”
“When you make an appointment online or call ahead, once you check in at the kiosk and put in your code/ID/Insurance the process is fast. I got called quickly. Friendly/professional staff.”
“Was so so nervous to get my blood drawn. Kyaida was amazing she laid me down , joked around made it super comfortable and the whole process was so so easy. She is the best !!!!!”
“I've always had good experiences at Quest. I do not find giving blood a positive experience, but I really like the people at Quest and they know what they're doing. Their personable and professional. I usually go to the one in E Aurora NY, like this last time around. It's open on Saturday mornings as well. I like that. Thanks everyone at Quest for making it easier for me to go through these unpleasant tests. DARSho”
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“While getting an appointment wasn't 'easy', the process once I was confirmed was flawless. I was in and out of the office so quickly. I had clicked the 'I'm here' button in the text message and by the time I walked into the office, I didn't even sit down before they called me back!”