Quest Diagnostics
Medical LabsHours:
Southgate Plaza, 1106 Union Rd, West Seneca NY 14224 Hours
About Quest Diagnostics
Quest Diagnostics in the Southgate Plaza offers routine lab tests, drug screens, and pediatric specialties. It now provides COVID-19 antibody testing by appointment, with specific requirements. Reviews note that experiences vary. Many customers report a great, fast experience with professional, excellent, and personable staff, recommending the location. The website and online check-in work well for scheduling. However, some report very long waits even with an appointment, calling the location always busy. The business hours for drug screens are listed, and the staff is noted as accommodating.
Most Recent Reviews
August 2026
Somay at Southgate is the very best! She treats you as a person and is able to painlessly get your blood. I recommend her highly.
July 2026
Overall, it was an OK experience. It was a quick wait after making an appointment ahead of time. The nurse was nice, but didn’t know how to run one of the tests that I had to get done.
July 2026
I was able to walk in for my pre-employment drug screen and was helped within 30 minutes. The lab tech was incredibly helpful and friendly. I noticed that all the staff was compassionate and patient, especially with older clients. I highly recommend this site!
More Comments(153)
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