“This Rite Aid was incredibly helpful after a different location decided not to thaw any covid vaccine doses. We had made multiple appointments over the course of the day at a different location & after several failed attempts at getting my Son's second Pfizer shot we called this location and not only were they able to get us right in, they were friendly and inviting. They didn't make us feel like they were too busy and didn't even act put out by us coming in at 8PM. The location was clean, every employee greeted us when we arrived and told us to have a good night when we left. Definitely recommend because they were so sweet and helpful accommodating us The first Rite Aid we went to on Seneca ST not only let us know they were too busy and put out by our appointments, but they were completely unhelpful and wasted multiple hours of our day having us schedule online so they'd have time to thaw a dose- then still not having a dose thawed when we came back hours later. They refused to schedule in person despite claiming our online appointments weren't showing on their schedule and just kept telling us to schedule online despite not honoring the 2 appointments we'd already made. The woman finally told me over the phone when I called (because my husband is nicer and was just going to keep making appointments apparently) that they had more important things to do. I suspect the employee at the Seneca St Rite Aid was anti vaccine- why else would she be so incredibly unhelpful to the point of actively hindering - then saying she was too busy and had better things to do? REGARDLESS I'm glad that she was so awful, because I didn't even know THIS location existed. It's not far off my route home and it's way better than the one near my house :)”
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“This Rite Aid was incredibly helpful after a different location decided not to thaw any covid vaccine doses. We had made multiple appointments over the course of the day at a different location & after several failed attempts at getting my Son's second Pfizer shot we called this location and not only were they able to get us right in, they were friendly and inviting. They didn't make us feel like they were too busy and didn't even act put out by us coming in at 8PM. The location was clean, every employee greeted us when we arrived and told us to have a good night when we left. Definitely recommend because they were so sweet and helpful accommodating us The first Rite Aid we went to on Seneca ST not only let us know they were too busy and put out by our appointments, but they were completely unhelpful and wasted multiple hours of our day having us schedule online so they'd have time to thaw a dose- then still not having a dose thawed when we came back hours later. They refused to schedule in person despite claiming our online appointments weren't showing on their schedule and just kept telling us to schedule online despite not honoring the 2 appointments we'd already made. The woman finally told me over the phone when I called (because my husband is nicer and was just going to keep making appointments apparently) that they had more important things to do. I suspect the employee at the Seneca St Rite Aid was anti vaccine- why else would she be so incredibly unhelpful to the point of actively hindering - then saying she was too busy and had better things to do? REGARDLESS I'm glad that she was so awful, because I didn't even know THIS location existed. It's not far off my route home and it's way better than the one near my house :)”