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“Best, friendly staff in the area. Idk if the people who deliver actually work directly out of the local offices, like it appears everyone here believes, but if that's the case, they should occasionally review their carriers- random.check ups, etc.My carrier on Mitchell Pl gives me Cleveland Ave mail frequently, and he doesn't always give me, my mail. I have informed delivery and I don't always get what I'm supposed to get. But at least 2x a month Im guaranteed to get Cleveland Ave mail.However, the staff at the counter are always nice, and I have never had a single problem at this location”
“The Elma Post Office has been great to work with for our EDDM (Every Door Direct Mail) campaigns. The staff is always friendly, knowledgeable, and professional, and they make the process quick and easy. They are helpful with questions, efficient with our EDDM shipments, and consistently provide excellent customer service. We really appreciate the friendly staff and reliable service at the Elma Post Office and would highly recommend them!”
“The Spring Brook NY Post Office is my go to due to the location but mainly because of the experienced and competent woman who works there. She is beyond friendly and professional. Thank you for always making my visits easy.”
“Great service here! The postmaster Justin really takes care of the customers. Top notch post office and customer service. Highly recommend to go here. A+++☆☆☆☆☆”
“I usually go there to buy stamps, ship packages to other countries, get mails certified.
The staff is knowledgeable and friendly no matter how long it takes.
I recently informed about the mail delivery service that has not been reliable in our area. The manager spoke to me and was very transparent about the process and steps taken . That felt made me feel very confident and next day I saw step 2 already been taken care of.
Thank you.”
“I have been having nothing but problems with getting my passport delivered. I saw that it ended up out for delivery in Buffalo New York(I live in Wisconsin), so I called this location and spoke to Peter. He helped me finally resolve my delivery complications and went above and beyond to make sure I had a resolution. He deserves a raise and all the good things in the world!”
“We’ve had a great experience with the East Aurora Post Office, especially with the staff. Everyone is friendly, professional, and knowledgeable, and they always make the process of handling our EDDM (Every Door Direct Mail) shipments quick and easy. They’re happy to answer questions, provide helpful guidance, and make sure everything is handled efficiently. We really appreciate the excellent customer service and friendly atmosphere at the East Aurora Post Office. Highly recommend!”
“After they made simple mistake with package they did everything in their power to fix it as fast as possible. Between the manager and everyone else I dealt with they were so polite and nice.”
“Latisha & Mamaun have been extremely helpful and patient. Would bring 50-75 packages per day and despite that they were pleasant without hesitation. Appreciate it”
“Can we talk about Melissa for a second? This woman’s customer service is phenomenal. She is the definite of excellent customer service. She also has a great demeanor. I was having a really bad day and she was able to make me smile and for that I appreciate her more than she could ever know.”
“The Lancaster Post Office has been fantastic to work with for our EDDM (Every Door Direct Mail) campaigns. The staff is consistently fast, knowledgeable, and professional, and they make the process of getting our marketing materials shipped and processed much easier. They are always helpful when we have questions and get everything handled efficiently. We really appreciate the great service and would highly recommend the Lancaster Post Office for anyone needing reliable postal or EDDM services!”
“I was trying to have several packages picked up. I’m unfamiliar with the process, So I reached out to my local post office, which is located on William Street in Buffalo. When I called the night before I spoke with Alicia, who was extremely helpful, Giving the important information I needed to make sure my package pick up went smoothly. When I called back the next morning to let them know I forgot to submit the online request she told me “no problem. I printed out and gave him the information from your prior request” she went above and beyond to make sure everything went smoothly, even calling him after I had just missed him. He came back 10 minutes later and was nice as ever.”
“I run a side business so needless to say I am here a lot with packages to ship to my customers. Every time I'm here John or Mike never fail to put a smile on my face. These two go above and beyond to ensure stellar service and I actually look forward to my post office runs solely because of them. In fact, I once dropped my credit card in the post office and they made sure it got back to me. Now THAT'S unparalleled customer service. I love this location!”
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“We’ve had an excellent experience with the staff at the Orchard Park Post Office while handling our EDDM (Every Door Direct Mail) shipments. The team is incredibly friendly, helpful, and knowledgeable, and they always make us feel welcome. They work quickly, answer our questions, and make the EDDM process straightforward and efficient. It’s clear that the staff takes pride in providing great customer service. We really appreciate everyone at the Orchard Park Post Office and highly recommend them!”