10AM - 1PM 2 - 5PM
7170 Boston State Rd, North Boston“This is my hometown Post office, they don't have all the mod-cons of a larger city post office, however the folks that staff this office are just fine! They are helpful and considerate, patient and friendly, their customer service is excellent. Barb- this one is for you! You help make living in a small town always positive!”
“Came on my lunch break around noon. Service was fast and friendly. One or two people ahead of me but they finished while I was filling out the address label on my package.”
9 - 11AM 12 - 5PM
683 Ridge Rd, Buffalo“Best, friendly staff in the area. Idk if the people who deliver actually work directly out of the local offices, like it appears everyone here believes, but if that's the case, they should occasionally review their carriers- random.check ups, etc.My carrier on Mitchell Pl gives me Cleveland Ave mail frequently, and he doesn't always give me, my mail. I have informed delivery and I don't always get what I'm supposed to get. But at least 2x a month Im guaranteed to get Cleveland Ave mail.However, the staff at the counter are always nice, and I have never had a single problem at this location”
9AM - 2PM 3 - 4:30PM
2300 Bowen Rd, Elma“The Elma Post Office is a nice small location. It is beautifully decorated for Christmas. The clerks are very helpful and friendly. It is always a pleasant experience.”
“I normally wouldn't review a post office but I think this one is doing just fine despite a lot of negative reviews so BAM - 5 stars! I've always had good service from various staff members when I stop in to mail out packages. I don't feel rushed when I'm trying to choose which stamps I want. I have not had any bad experiences, ever, for the 13 years I've lived in South Buffalo. People also seem to complain about their mail carriers but ours is very friendly, accommodating and all around great.”
9 - 11:30AM 1 - 4:30PM
9025 Boston State Rd, Boston10:30AM - 1:30PM 2 - 5PM
6150 Seneca St, Spring Brook“It's hard to miss this post office. Its right next to springbrook deli and under an apt building. It's just a little tiny post office. The guy in here is usually pleasant and I never had any problems. I usually just drop packages off so I'm not there long.”
8:30AM - 5PM
4300 Seneca St, Buffalo“I have been to a number of post offices in my life time, this is one of the best. The customer service at this post office is amazing. Anyone who feels otherwise probably started their experience with a bad attitude to begin with.All the negative reviews of the past year can easily be attributed to the Trump Administration and DeJoy.”
“I went to the Post Office to return a massive amount of clothes that didn't fit or looked way better online. The girl there was SUPER helpful! I was looking at the display thing they have of envelopes, boxes n tape and such, and from behind the counter she asked if I needed any help. She could've just stood there til I came up to the counter, like most customer service people do nowadays, so right off the bat - good service! I said maybe, so she said she'd come meet me over there and help me. I told her it all came in a huge plastic envelope thing. Now, she could've upsold me a box cuz I had alot of stuff so a box probably would make sense and be quicker, but she grabbed what I asked for FROM THE BACKROOM and said if it doesn't fit, that she'll find me a box, but that she hopes it does cuz otherwise I'd have to buy tape as well as the box. But, it did fit, barely but I made it work. AND it only cost $2! She deserves a raise, just sayin' ?”
9:30AM - 12PM 1:30 - 4:30PM
17 Ellicott Rd, West Falls8:30AM - 5:30PM
695 Washington St, Buffalo“I like this email post, the lady always treats me very well and helps me with what I need, she is very helpful, it is a place close to me and I never have a problem. good and safe location”
8:30AM - 5PM
5501 Camp Rd, Hamburg“Every time I need go here I have never had problem that's good thing people are very helpful respectful kind I had stop in there again send package and guy wrote Adress on box I didn't know you allow to do that it for back up in case shipping labels gets damaged next time I stop send another package I will write adress on box for back up.,One bad thing I don't like this place is location sometimes it's time consuming to pull in and pull out it's on very busy road that's good thing for business I do recommend coming sending packages out that take po box Adress next time I stop in I will choose next day shipping get there few days faster”
8:30AM - 5PM
5406 Broadway, Lancaster“One thing that USPS is known for is their customer service, and not in a good way. Its almost always horrible no matter what location I go to. We get it, you hate your job, we all do but can you atleast put on a fake smile? There is one lady that was working at the counter at this location - I'm sorry I didn't get her name but she was so helpful. Even gave me a smaller box for my return because she didn't want me to have to pay more than I needed to for a return. She was very nice and walked me through each step of the process. Because of her, I will continue to go to this location over any others!”
“I lost my tracking number and was so desperate to find a package that I had sent and hadn’t been delivered! I was so worried and SURE that there would be nothing they could do, but I called and Brian worked so hard to find it for me and eventually did! Amazing customer service. My only complaint about the office is once when I went in there, the employees were not wearing masks”
8:30AM - 5PM
4250 Lake Ave, Buffalo“I run a side business so needless to say I am here a lot with packages to ship to my customers. Every time I'm here John or Mike never fail to put a smile on my face. These two go above and beyond to ensure stellar service and I actually look forward to my post office runs solely because of them. In fact, I once dropped my credit card in the post office and they made sure it got back to me. Now THAT'S unparalleled customer service. I love this location!”
8:30AM - 6PM
1200 William St Rm 200, Buffalo“Fast and polite service. Staff are helpful as well and everything is always stocked.Any time I have a question I can go in and they will help as much as they can even when it came to my passport photo they helped with that as well”
8AM - 12PM 1 - 3PM
8665 State Rd, Colden10AM - 1PM 2 - 5PM
4480 Old Camp Rd, Athol Springs
“Stephanie at the counter is wonderful. She goes above and beyond for the customers and brings a small town feel to the branch by remembering customers each time they come back. She is also very knowledgable and makes sure you are well informed before choosing a shipping option for your item.”