Towne Mazda is a family-owned business serving the WNY community since 1969. Originally started as Towne Lincoln-Mercury, it has grown to include eight franchises such as Mazda, Ford, Chevy, Chrysler, Dodge, Jeep, RAM, Buick, and Hyundai. The dealership offers a Quick Lane Service Department for no-appointment repairs and maintenance, ensuring convenience for customers. Customers praise the staff for their professionalism and friendly attitude. Sales representatives, especially Mark Maloney, are described as wonderful, helpful, and attentive to customer needs. Many mention how easy and stress-free their buying experience was, with staff listening carefully and providing great service. One customer shared a positive experience with the sales process and appreciated the thorough training on new vehicle technology. The service team is also highly rated for their quick and professional work, including recall repairs. Customers feel well taken care of, whether they are purchasing a new vehicle or getting service on their current one. Overall, Towne Mazda is known for excellent customer care, reliable vehicles, and a family-friendly atmosphere that keeps customers coming back for future purchases and services.
Sales Rep Mark Maloney is so incredibly wonderful! We have stopped at multiple dealerships today and he has been a breath of fresh air! We didn’t pull the trigger today but if we ever do, it’ll be with him! This guy rocks!
June 2025
Towne did some recall work for my daughter's car. Very fast and professional service. I was texted a video of the completed work. Very happy with thier service.
June 2025
Super friendly and helpful. Very efficient no wait. Great cars at great prices.
