West Herr Automotive Group is NY State's Largest Automotive Group, selling over 50,000 vehicles a year with 24 locations in WNY and over 9,000 cars in stock. They offer the rare combination of big-company resources with small-town care, delivering compassion, attention to detail, and outstanding professionalism. Customers consistently experience a terrific experience with professional and genuine people. The team is helpful, informative, and knowledgeable, providing advice and assistance. West Herr sets the standard for professionalism in the auto industry, with a positive culture and values evident in their service. Easy access, nice waiting areas with beverages and snacks, and clean bathrooms contribute to a very professional, personable, and accommodating experience.
Chris Giuseppetti is always such a pleasure to work with! Casual conversation and jokes help keep the edge off but is professional and always gets the job done. If you need anything, give Chris a call! He's the guy!
September 2025
Always a pleasant experience. Starting with my very first salesman, service department and waiting area.
July 2025
Great customer service. Bryce, Anthony & Johnathan