This Walgreens store has friendly and helpful staff who greet customers with smiles and provide good service. The store itself is clean and nice. However, the pharmacy department often faces issues, such as long wait times for prescriptions and a lack of common medications. Sometimes, only one staff member handles pharmacy questions, which can slow down the process. Despite these challenges, employees like Marlene go above and beyond to assist, checking nearby pharmacies and helping with prescriptions. Overall, the store offers a decent shopping experience, but the pharmacy needs some improvement to better meet customer needs.
My experience at Walgreens in Ossining was excellent Valerie's customer service number one😊
January 2026
It’s always a smooth and quick visit for my flu shots. They have sweet, kind, and caring staff that deliver with patience. The store and pharmacy area is always clean, organized, and fully stocked.
November 2025
Marlene in the pharmacy was so kind to me. And went above and beyond to help me with an issue. They did not have what I needed for my mom who is diabetic visiting from Puerto Rico. Marlene checked not only nearby Walgreens but other pharmacies. And then helped me have the script transferred. Thank you Marlene!
