Walgreens is a clean and nice store with helpful and friendly staff. Customers appreciate the friendly employees who greet them with smiles and provide assistance. However, the pharmacy department has issues, often lacking common medications and experiencing slow prescription processing times. There seems to be a need for more staff in the pharmacy, as only one person often has the answers. Despite these pharmacy challenges, many find the overall experience at this Walgreens positive and worth the visit, especially for unique items not available at other nearby stores.
My experience at Walgreens in Ossining was excellent Valerie's customer service number one😊
January 2026
It’s always a smooth and quick visit for my flu shots. They have sweet, kind, and caring staff that deliver with patience. The store and pharmacy area is always clean, organized, and fully stocked.
November 2025
Marlene in the pharmacy was so kind to me. And went above and beyond to help me with an issue. They did not have what I needed for my mom who is diabetic visiting from Puerto Rico. Marlene checked not only nearby Walgreens but other pharmacies. And then helped me have the script transferred. Thank you Marlene!
