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“What an exceptional customer service at the Oyster Bay USPS! Shanequa, the postmaster, went above and beyond to resolve a missing package issue. Thank you for your help!”
“I had an excellent experience at UPS thanks to Rita's outstanding customer service. I was having an issue with an Amazon return and wasn't sure how to proceed, but Rita took the time to help me every step of the way. She patiently explained the return process, answered all my questions, and even assisted me in communicating with Amazon to make sure everything was handled correctly. Her professionalism, knowledge, and friendly attitude made what could have been a stressful situation very easy and smooth. Rita went above and beyond to ensure I understood my options and felt confident that my return would be processed properly. It's rare to find someone so dedicated to helping customers, and her willingness to take extra time to assist me was greatly appreciated. Because of Rita's exceptional support, my issue was resolved quickly and efficiently. Thank you, Rita, for providing such outstanding service and making my experience a positive one.”
“This is my second time using the company and had an even better experience the second time around. My car was picked up and delivered well within the transport window. The drivers are friendly and helpful, and Brian Parker on the customer service side is always professional and kind.”
“The UPS store is amazing and their employees are so friendly! I went in today and the employees Storm and Kameron provided a brilliant visit. Their customer service was on point!! They need to be recognized for their job well done.”
“These are some of the kindest people I have ever met and they have restored my faith in the importance of the human aspect of choosing a mom and pop business. I had my mother ship something from Florida to New York so the baby could have some nice Christmas gifts and the shipment ended up lost, to me, signed for by someone whose address did not match mine. This kind person, realizing it is Christmas time, brought the package to this store where he had been a long time loyal customer to see if they could work it out and get it to the right people. South shore mailroom then tracked down my mom and held it for us to pick up. It was kind and selfless for everyone involved and i am going to find an excuse to use their services. They do beautiful printwork and are about as friendly as it gets. Thanks south shore mailroom. Merry Christmas.”
“Exceptional Service in West Hempstead!
⭐⭐⭐⭐⭐
I can’t recommend this UPS Store location enough! Shipping and logistics can sometimes be a headache, but Shiffali and Sai make the process completely seamless.
Both are incredibly knowledgeable, polite, and genuinely helpful. They took the time to answer my questions and ensured everything was handled with care and efficiency. It’s rare to find a team that balances professional expertise with such a friendly, welcoming attitude.
If you need to get something shipped or handled right, this is the spot. Thank you, Shiffali and Sai, for the top-tier service!”
“5-Star Review
I had an excellent experience at The UPS Store in Hicksville! The staff was incredibly friendly, efficient, and helpful from start to finish. I appreciated how quickly they got me in and out, even during busy hours. Highly recommend this location for all your business and shipping needs!”
“Always patient as busy as it gets there positive !! Chris whose has been there since he was 10 (lol) knows exactly what his customers need and is always prepared to help just as the others !”
“Great experience at The Post Mailroom Inc. Ibi was incredibly welcoming and helpful and made my first visit a great one. They offer full packing and shipping services and really take care of their customers. I’ll definitely be back. :) thanks for everything!”
“We purchased an item at auction which UPS Store #0691 collected, packed and shipped to us in Ireland. We are absolutely delighted with the service they provided. The item was expertly wrapped and packed and delivered in pristine condition really quickly and efficiently. We would highly recommend them.”
“The door was open at 6:20 and I wasn’t denied service… that’s important to me, I apologized for coming in late. But clerk didn’t care that it was almost closing time. People were still coming in when I left”
“Let me tell you about this store...It is fantastic!
The other day i stopped at the Massapequa store on Merrick Rd. The only reason I sometimes use that place is for Amazon return drop-offs. It's convenient when I shop in the Plaza. I needed to buy a box to ship something, and the price was $10.49. Ok, thought it was expensive but after I paid for it, they said it was out of stock and refunded me. Then went to my usual UPS in Farmingdale and the same exact box was $4.95.... The counter person couldn't believe it until I showed her my receipts. She explained that UPS stores are independently owned without price regulations. She looked them up and noticed that their shipping rates were on average 15 - 20% higher than the Farmingdale store as well.
They are a total ripoff!!!
I suggest that you do all your business at the Farmingdale store where they have always been honest, friendly and efficient!”
“I had an issue with a time sensitive delivery for my daughters birthday
Hussan went above and beyond to correct it so my daughter received her birthday package on time !!!!!!! Wonderful young man !!!!!!”
“I recently purchased an expensive set of art prints at auction (Rago/Wright) and needed to get them from the East Coast to Utah. The shipping representative at Rago recommended that I solicit a bid from Arrow Express, telling me that they are masters at crating artwork and highly-reliable. I did solicit another bid which was more than twice the price as Arrow's bid and in the end I was delighted with Arrow's skill set, responsiveness and reliability. The works were crated in a hand-built plywood box and shipped to me via UPS. The crate itself is a work of art and the artworks arrived on time and in virtually perfect condition. I had no prior experience in dealing with Arrow but I would give them an A+ rating and would use their services again in a heartbeat. I am attaching pictures of the crate they constructed so that you can see how diligent they are in their efforts. Kudos to Brian and the team at Arrow.”
“good location, but not enough parking sometimes)) staff is usually friendly, always greeting, respectful .( but looking tired, I wish to see smiles more often on their faces)”
“Everyone at the Great Neck UPS store was extremely professional. They were so kind and patient and went beyond good service.
It was a very pleasant experience. My photo collage came out beautiful. Thank you Jamie and Sherry at the Jericho store! I couldn't be more pleased. Thank you UPS.”
“I had a bad interaction with a former manager here, and went to other stores for a while, but I stopped by last week and Andrea was terrifically helpful, both finding stock that wasn't on the shelves, and at checkout. Some time ago I had a complicated copying job to turn into a pdf, and the copy clerk was also amazing, though she's not there any more. I think she was about to apply to music school for college. Wish I remembered her name. One drawback is that the branch is a bit smaller than other stores, like the Manhasset one, so they don't have as much inventory, but they do seem to be well stocked for their size, and well run.”
“I wanted to take a moment to recognize Jasmine for the outstanding service she provided during my recent visit to the post office. From the moment I approached the counter, Jasmine was professional, friendly, and genuinely helpful.
What really stood out was Jasmine’s positive attitude and patience. Even though the post office was busy, she never made me feel rushed and gave me her full attention.
Thank you, Jasmine, for making what could have been a routine transaction into a genuinely positive experience!”
“Stopped in to get a document notarized last minute. Never had anything notarized before but it was easy. Both gentlemen at the counter were very informative about the situation. Had me in and out in a timely manner and the Notary did his due diligence in making sure that everything was done as required per local laws and regulation.”
“Excellent experience with Navis. They shipped a large and heavy marble sculpture across country. The process was quite easy (and reasonable ). Navis crated and packed the artwork beautifully.”
8:30AM - 4:30PM
672 Dogwood Ave, Franklin Square
Shipping Centers
“I go there often for returns and they are always friendly and helpful. I have a store right by my house but I choose to drive a little farther to go to the Franklin Square one on Dogwood Avenue. Always smiling faces. Even when busy they are handling everything with grace.”
“Since this location opened, my shipping needs (growing by the day!) have been fully taken care of in a timely, professional, and friendly manner. Stellar employees. Stellar service. Would definitely recommend using Huntington Mailroom for all needs large or small.”
“I mailed a package on 4/13, to my home. Unfortunately I lost my tracking sheet because I took a plane home and probably missed placed it and it had the wrong address on it. Call the store and they were extremely helpful. I finally received it today!
I definitely would recommend this location.”
“Came here to print out some things for my sisters bridal shower - I always come here to print out all my graphics. It was the Saturday before the party and I had some technical difficulties with the other place I was using and the nice employee Dan was so quick and helped me get everything I needed!! THANK YOU DAN!!!!”
“Came here to print manuscripts before a literary event. Helpful staff, clean store, and a surprisingly calm atmosphere for a busy afternoon. Some places quietly help stories continue their way into the world.”
“The UPS Store is hands down one of the most professional and helpful stores I’ve ever been to. The staff went above and beyond to assist me, making sure everything was handled smoothly and with care. Their professionalism, patience, and genuine willingness to help truly stood out. I sincerely appreciated the assistance and will absolutely continue coming back. Highly recommend this location!”
“I come here often to drop off & pick up packages (safer & more convenient than delivering to home). The staff is consistently friendly, and the manager is always on top of things. If there's a line, it moves quickly. There's a handy rear entrance as well, w spacious parking. Highly recommend their services!”
“The team here is great. Everyone is friendly, patient, and easy to work with. It’s one of the few places where the customer service is genuine and consistent every time I come in. Always a smooth experience.”
“My company has been working with 3G Warehouse for the past several years now. The entire team is terrific- always personable, professional, and accommodating. The facility is clean and I can always trust that my products handled with care. A reliable partner!”
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“Normally you know what to expect when going to UPS. Same experience at each one. But this one was different. I was helped by Daniel, I believe he might be the manager. He was courteous, friendly, and made the exchange feel like I was working with a friend, not that I was just another person in line. Most other UPS stores made me feel like I was on an assembly line. Wait in line, do my business, leave. But Daniel went above and beyond to make the experience personal. He was incredibly helpful, knowledgeable, and personable. The location also was a one stop shop with multiple services, like passports, mailboxes, etc, not just shipping. I definitely will use this location again, especially if I get to work with him, and I would absolutely recommend this location to anyone who wants excellent personal service.”