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April 2024 by varanone
Where can I begin with this place? Since the departure of the old man, this place has been on a downhill trajectory. The food is average at best, the service is horrible. Nasty people behind the counter, on the phone and terrible customer service. They get your order wrong, they keep you waiting when you order ahead an hour and all for food that is forgettable on a good day. I know most of the guys at work won't even consider this place. The last time I went there, I ordered two chicken parmigiana on a hero and one done a specific way. I forgot to order the pie of pizza after having to repeat my order specifics to the girl taking the order. I waited an hour to show up and told them I forgot to order the pie and I wanted to know if I can just purchase the pie under the counter glass. A simple response would have sufficed but the large nasty white guy behind the counter sneered out "no he's going to wait". I said to the Spanish guy who spoke little English behind the counter forget it just give me four slices. I specifically asked him lightly heated and he nodded as though he understood but left my slices in till they were blazing hot and getting tough. I had to ask him again to remove my slices and asked him for the two heros I ordered an hour earlier over the phone and he said I had to wait. I again told him it was called in an hour ahead and he said it's not done yet. It wasn't even too busy yet they took half an hour and I still waited. After the half hour, I was ready to ask for a refund and asked one last time for the heros and he went to the back and brought them in. During this whole time the pie behind the counter got cold and not one person bought a slice. When I got back I realized that the order was done wrong. If this wasn't Easter Sunday, I'd never have went there. It served to remind me how terrible customer service is there and the food isn't even very good. The neighborhood is surrounded by plac s that have better service and better food. To top it off someone called me two hours later to ask if I was going to bother picking up my heros. I told this individual how I came in and kept reminding the guy behind the counter three times about my order that was done an hour before my arrival and how they had me wait half an hour for something I hadn't ordered and they were nasty too. No one at the job even goes there anymore. I had my buddy ready to go with me for food until he heard they were the only Italian place open and he opted for 7 eleven instead. He said I'll never go there and I should have taken his lead. Never again. A block north and one west, or on the other side of the Belt Parkway has better service and people seem to care about what they make. Whoever responds to this review, don't bother apologizing for what this place has become; you need to fire your current staff and get people who have people skills and don't hate their job.
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March 2024 by Carl Cardile
I get home delivery most of times delivery always quick food always fresh & hot if your not in the mood to cook call or go to Aldo'
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March 2024 by Jay
I do not like leaving negative reviews but I did not like how we were treated when we walked in and asked for a few slices. After we asked, the worker looked bothered and slammed the spatula for no reason. He kept saying stuff under his breath when all we did was ask for a few slices. As an employee, if you are having a bad day you should not bring it onto customers.
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February 2024 by Jahrell Thompson
Shine a spotlight on them!So you guys know that I'm very, very hard to please. And for me to have to rate somebody on. This must be big, but let me tell you. This piece of store is highly recommended by myself because the pizza. You really have to sit back and ask yourself. If it's a gravy or is it a sauce? The consistency of the sauce is just right? It's a smooth flow, and the crust at the end is not too salty like sometimes you have issues with that with certain pizza stores, but let me just tell you. This establishment comes highly recommended and that's just from the cheese slice. I look forward to going back and seeing what else I can explore with my options. Everything is the right consistency. It actually brought tears to my eyes because it had a certain flow to it. #madewithLOVE You definitely want to give the big ups too. Because it is a job well done, especially for these taste buds.
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February 2024 by Lisbe Lema
Very pleasant atmosphere great place to eat and
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January 2024 by axel sanchez
Pizzas not very good. Bland.
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January 2024 by AL
Great pizza! Nice people and very well organized.
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January 2024 by Rizalina Ruiz
I drive by multiple pizzerias in Howard Beach just to get Aldos Pizza... best flavor best
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January 2024 by Atifur Rahman (Ar1S3)
Hits the spot.Great pizza.
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January 2024 by Alex Khan
Great Pizza.
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January 2024 by Soal Soal
fatal
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January 2024 by Dario Cruz
The fat man who works in the pizza area is too rude and pedantic, I came once, I decided to come back a second time and the bad treatment towards me was the same, don't
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January 2024 by Harriette Houtsnee
Order spaghetti no taste never
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January 2024 by Eva Ruiz
Pizzeria on one side, dining on the other. Good food. They have a bar with like neighborhood regulars. Its entertaining to over hear the conversations. lol We ended up next door at CJ's bar for more of a party vibe. So dinner at Aldos and drinks at Cj's. Perfect night.
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December 2023 by Margaret Andropoli
Great pizza. Workers? Eh. But who cares Pizza
