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April 2025 by Abraham Rodriguez
Scammers! Last weekend I went in to purchase a game, the cashier quickly rushed through the checkout prompts without giving me a chance to see what was being added. In the pay now screen, I noticed that the price was higher than expected and told him the total is incorrect. He went back on the prompts and I noticed he snuck in a warranty coverage charge. I said I never consented to that charge and he lied by saying “our system automatically adds it on”. I can only imagine how many people they have tricked and stolen their money through unauthorized warranty add ons to their purchase total. Avoid this location at all costs!
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March 2025 by John Zaun
Worst GameStop location I've ever been to. I miss the Howard Beach location. That one was always good.. rather than going to this one in Atlantic ave, you could always go 1 exit up on the belt to the gateway mall
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March 2025 by Ferouz IV
Always friendly staff and good deals to be made
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March 2025 by Andy Serban
Was denied purchase due to not having a Game Stop pro membership. No policies or manager shown to verify this was true.
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March 2025 by Ikey T
Staff was very nice, store was clean
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March 2025 by John Mars
Employees open the store when they want don't answer the phone we see them inside the store sitting around doing nothing when people knock on the door th3y just say there closed
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February 2025 by Leo P
placed a same day delivery, no tracking notification for 3 days.
store does not answer any phone calls, customer service confirmed multiple times they will do nothing
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January 2025 by D'Andrey Thomas
I went this Store to buy my son a E-card for Nintendo of 35 I hand Miss Alexa one card went I look at the credit machine I saw she scanned two card when I hand her when I told her why she scanned two she I’m sorry and took it off without verifying which one she took off.i called many times no pick up I’m very upset with the services and that she stole my purchase.
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January 2025 by Shanequa Pristell
Why nobody answer the phone here it’s sad
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January 2025 by Edgardo Rubi
The salesman was very helpful and had answer to all my questions
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January 2025 by D. Roundtree
I went in the store to make a purchase. I was told that I needed Gamestop Pro (which I DID NOT!) in order for me to go online with my console. I've been calling the store since the day of my purchase and no one answers the phone-even though the person that helped me was on the phone the entire time I was in the store making my purchase. I'm very disappointed and just want back the money I was tricked out of for this Pro nonsense!
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December 2024 by Luis Rosa
Great customer service.
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December 2024 by SG BAM
They don’t answer phon calls and aren’t professional
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December 2024 by Baxter Jackson
Friendly service
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December 2024 by paul west
Long wait time.
