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October 2024 by christie picon
Always leaves stains on my white tshirts and they burnt my blankets! I had picked up
My laundry and one of my blankets that I just purchased was all burnt and felt so itchy I had to toss it. The machines ALWAYS have a problem. I live right around the corner and was so happy to have a convenient laundromat but unfortunately this place has disappointed me one to
Many times, I’ll be going somewhere else..
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October 2024 by Julie Gonshack
This place is disgusting!!! They have some guy that works here now that does absolutely nothing walked in at 330 am and the place was so dirty stuff all over the floor garbage pails over flowing with garbage the dryer are filled with lint and dirty only to find the guy sitting behind the counter sleeping. All the dryers are out of order and what is working when you put your clothes in and pay for it to start working the dryer shuts down on you and you lose money. This place is a dump and im looking forva new laundromat. The parking lot is filled with garbage. I have been coming to this place for years and never saw it this way. The owner really needs to read these reviews about his business they are not good and all!!!!
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October 2024 by Saheed Bibi
Bad service the short lady that works there is so rude and has attitudes, apart from that most of the machines don't work
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September 2024 by Sabeena R
Listen to the bad reviews.
The machines are overpriced compared to other places. Also I paid to dry my clothes - 2 machines, 45 mins. The machines ran the whole time and the clothes were still wet. When I asked for a refund they said they could only put it in another machine, or I could call a number to complain cause they're "not responsible for the machines or repairing them". I wasn't gonna spend another hour drying my clothes there. Not coming back.
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September 2024 by Marcela Rodríguez
If you have problems with the machines, the attitude of the person in charge is very unpleasant, as if you were asking for something free, she is not friendly at all.
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August 2024 by Anna S
I went here today and washed 3 bags of laundry and left with only a bag and a half . Mine and my children's clothes were removed from the dryers and placed in laundry carts scattered around the laundrymat. The women that works here couldn't have cared less and told me we'll i didn't see anything, she was no help at all. I would never just remove someone's clothing from a dryer i would however ask the the workers , and wouldn't staff put the customer's clothing in a safe place ! NOPE NOT THIS PLACE! What a horrible experience after spending money at this establishment that I have to just take a loss on all the clothes that were stolen and now i have to spend more money to replace outfits for me and my family !
This laundrymat was convenient for me because of it's location but I will definitely take my business to another location I'm a paying customer and should not have to deal with thief's and incompetent staff
Customer beware this place is rated only 3 and a half stars!
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April 2024 by Wanda Rivera
Terrible service. Lady in there has a huge attitude problem. Ive gotten a load stolen once and no help was provided and now today someone picked out my load and took my laundry bag that was being dried. Atm sometimes works, half the dryers are out of service yet they are making sure to replace dryers with new ones that charge $0.35 for 4 minutes instead of 11 minutes while the others are broken. Money hungry and lazy people. Lints are full, place is dirty overall. They must of changed owners since I come here only because of the distance. Go to crossbay laundry instead
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February 2024 by rasal farhad
Very bad experience . Every weekend there maximum machines are out service. Some stupid people left there clothes inside the washing machine or inside the dryer. If you ask the staff for help( Specially the spanish lady in the morning) act like people bother them too much. Dryer lint box are full of dirt. I don't think anybody cleans it.
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February 2024 by Saiduzzaman Choudhury
The Spanish woman who works the evening shift has a huge attitude problem. She refused to help customers and steals money by saying she doesn’t have any dollars change, come back later.
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January 2024 by Olivia Groce
HORRIBLE SERVICE !!! I only continue to go to this laundry because it’s in my area but the employee that works the morning shift short Mexican lady is SO RUDE !! I went in today and the card machine isn’t working so she has to assist with starting the machines . She had me wait 10 minutes before she came to start my machine . She never wants to give change if you have a big bill. She only dedicates to the Spanish speaking people . It was time for me to dry my clothes mind you , we get free drying she told me “only 30 mins no more” . How can you tell me how much minutes I get When I spend $30 to wash it’s not my fault the card machine isn’t working . Also The machines are always out of order and it’s not being fixed. This place has potential but the employee they have running the place is rude !!!
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November 2023 by Aja Duchatellier
HORRIBLE! 5 machines ALL finished w/soaked dripping clothes. TWO hours of drying and still damp! Someone took out my clothes before done!! How dare these scam artist run a business! I spent $60 on a trash experience who robs their own neighborhood!!!
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November 2023 by Navin Narine
Very clean and nice service
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October 2023 by Genesis R.
not only are the the machine dirty they also don't even wash the clothes well. very horrible all the soap was still on the clothes the washing machines are so expensive you'd think they'd wash the clothes well. the dryers are dirty the place smells honestly no idea how this is still in business the only reason i came here was bc my usual laundromat was so packed and i desperately needed to do my laundry. don't recommend
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October 2023 by Giovanni Figueroa
So fresh and so clean clean...
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October 2023 by Denise Bernard
Friendly staff