Metro by T-Mobile at 9621 Rockaway Blvd offers a variety of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers praise the friendly and helpful staff, especially Rishi and Rushil, for their excellent service. Rishi is known for his transparency, patience, and ability to assist with phone upgrades, new lines, and setting up devices. Many reviews highlight how Rishi and the team go above and beyond to ensure customers leave satisfied, often helping with complex issues and providing thorough explanations about benefits and services. The staff's attentive and prompt service makes customers feel well taken care of, leading to high recommendations for the store. Overall, the store provides a welcoming environment with knowledgeable staff committed to helping customers find the best prepaid plans and devices.
Just got a new phone and added a line with a new phone for my daughter. Richie is great and guided me through the process very well. I was not rushed with this process and he took his time to do everything right. Great service.
October 2025
Courteous, patience with me as I’m a senior citizen. I would be proud to have him as my son. Richie is a great.
October 2025
Rishi's service was quick and transparent. He really helped me out when I'd been to several other stores and they couldn't help me.
