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October 2023 by Dorothy Lorenc
What started as a regular day to the groomers, turned into horror for myself, my family and my dog most importantly. We walked into the salon, 10 minutes after dropping her off, I received a phone call from the owner asking if anything was wrong with my dog's leg, I said no. She said the dog can't put her back leg down. I asked if I should come back/pick her up...she said no they can groomer her and she'll be ok. 2 hrs later when I went to pick her up, my poor dog couldn't walk at ALL.!! Not only was her back leg curled up but something was wrong with both front legs. I was able to get an emergency appt at the vet. Xray showed her back femur was broken. And she had some kind of neurological trauma to neck causing her front legs to curl up. When I called the groomer the following day, after a lengthy conversation, they repeated over and over nothing happened. I'm writing this review as a caring dog owner for many years. My dog walked in there totally fine and left with a broken back leg. Something must have happened. Use your discretion.
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August 2023 by jordan gassman
Very nice people, do a great job with grooming and wonderful customer service.
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August 2023 by Dominique Johnson
I love Billy and the crew. My fluffy baby always happy, clean and look amazing. Thank you always for your services! I always love the scarf on him
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March 2023 by Linda Marie Hassell
I am ecstatic on how great my dog Bear looks after his first grooming at Pampur’d Pets today. The staff is extremely friendly. They knew what I was looking for as far as the cut I wanted and did an amazing job. My dog was not afraid of them and pranced out of there like a king. The prices are great and the service is impeccable. I highly recommend them.
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March 2023 by Kelly Garcia
Always friendly and good service for our pup's nails.
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February 2023 by June J.
I took my dogs there yesterday for grooming. My dogs were fine but when I went back to pick them up,I noticed one of them wasn't walking. I asked them what happened they said maybe she slept on her legs. She told me she'll be good in a couple of hours. I believe her and went home. After 6 hrs she still wasn't walking, so I took her to the veterinarian. They info me she hurt her back. They gave me steroids and painkillers for her and a $394.00 bill! I went back to them they told me they not going to pay for the bill cause the vet probably didn't do nothing. No sympathy or effort bad customer service.
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December 2022 by Marie Peterson
Excellence people. Billy is amazing with animals
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November 2022 by Salavtore Sannino
Great place and great staff did a great job on my dog bibi...And thank you for finding the tick on her face...thank you again.....see you soon
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June 2022 by Kelly Pinzon
Absolutely love this place! I take my three dogs here. My oldest tends to be assertive when it comes to grooming, he has skin allergies & hates water, so I was worried about bringing him here but he got a great cut & for a good price as well! They always leave the dogs looking great
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June 2022 by Michelle Vasquez
No complaints, friendly staff and left my dog looking beautiful. Will definitely come again!
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June 2022 by Ros D
Zero stars! Shes a yorkie!Idk what he did .He even shaved around her eyes.she looked traumatized. A horror!
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March 2022 by Bishundai Charran C.
Absolutely horrible, it's as if they don't know how to cut dogs fur. They cut my Pomsky so low to the skin I didn't know my pet was white when she was always brown. Her fur was not this low even at birth. She looks like a siamese cat. Stay away if you love your fur baby.
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November 2021 by Maria Medina
Never a problem here for me.
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October 2021 by Michele Muniz
They are awesome ! Been going there for over a decade and don't want to go anywhere else. Billy, his wife and team are great. During the start of the pandemic I had to use another groomer. Needless to say, subpar and over priced. Love this place and I wish them all the success in the world. Thanks for taking such good care of my yorkies. One has passed but we will still be bringing the youngest. You guys really care and always do a great job.....thank you!
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October 2021 by Gloria Cicero
I love the work they do and very friendly and treat your animal as they would treat there own ,it breaks my heart to leave my baby Miracle, but it's worth it when I see her and the excitement in her eyes,Sincerely, Gloria Cicero Simonian
