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March 2024 by Mohammed Matabbar
Everyone was nice and kind, they were thoughtful of my situation especially in my very unique situation. I’ve been to multiple stores over my time using glasses, this was by far the best experience, was treated like family all the way.
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March 2024 by Andre Narine
My recent visit to Pearl Vision Optical in Ozone Park was fantastic! The manager, Lisa, was an absolute joy to work with. Her patience, knowledge, and kindness made the experience delightful. The staff were friendly and helpful, and the selection of eyewear was impressive. Highly recommend for all your eye care needs!
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March 2024 by Jay Ra
I hesitated this year as a returned customer bc last year they tried to push me to add unnecessary things that don’t even required. Fast forward this year when I wanted to reuse the same prescription from last year , they charged me twice for single lense glass. How did I find out? I called my insurance right way and the customer service recommended to go to Costco and avoid these scammers. On top of that customer service is horrible. I wish I can write more but they are definitely practicing unethical business for sure. I just feel bad for the innocent people that don’t track what these guys are charging behind the scene. Hope they get sued by the right people soon for unethical practice of business.
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March 2024 by Maaida Shah
Super helpful and sweet staff. The doctor helped me identify issues other ophthalmologists were too lazy to look into!
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February 2024 by Steve
I normally don’t post reviews, but I need to let folks know of my experience today with Pearle Vision on Atlantic Ave and 102 st. Previously visiting Pearle today I went to a couple Optical stores in the last couple weeks to get Quotes. I had my provider info on me every time I visit any optical place. I never let the Provider know that I was well aware of my rights and contract terms. I told each provider what I wanted and they gave me astronomical quotes not taking into consideration my provider coverages. The others were giving me quotes that was twice as much. But, Pearle Vision was an exception. I entered the store and immediately a young lady assisted me. She printed out my coverages and then asked me what I wanted. I told her and then she showed me in details what is covered and not covered. She never tried once to sell me something extra. She explained what is the difference between selections and said it is your choice. Also said if something is not covered I get an extra 30% off. The quote was on point and everything I expected from my coverage . I told the girl after the quote that is roughly the same number I have in my estimate. I am well versed in my coverage contract and the insurance terms of what is covered and not covered, so no optical place is going to rip me off. These people are honest and I will 100% refer my friends and family to them. They are genuine!!
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February 2024 by Jorge Ramirez
Very beautiful people very courtesy and the best
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December 2023 by Nicole Magath
Absolutely fantastic experience!This was our first time there and we picked it simply because they had a parking lot and evening hours.When we got there, we had two different appointments which were two hours apart. However, they were kind enough to take us right away one after another. Plus, they were very knowledgeable and helpful with explaining all our questions. Their technology was very fancy and advanced... Although it was a super easy experience for us!This was all done by the lovely technician who then set me up in the exam room with the doctor.She was utterly fantastic! Very sweet and kind but also so so knowledgeable! She explained things so clearly, answered all my questions, and was so thorough.Then, when we went to look for glasses the staff was so helpful! They were very willing to answer all our questions and very kindly gave feedback on the different frame options - honest yet kind.And to top it all off - once we ordered our glasses they were in so very quickly (and just before the holidays!)Once we left, we both instantly looked at each other and said "we found out place"10/10 would recommend!
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October 2023 by Fayyad A
Lisa was amazing. I had an emergency situation and she provided swift and convenient assistance. She was very kind, patient, and knowledgeable throughout the process. I’ll be recommending all my friends and family to this specific location. Great experience excellent customer service.
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October 2023 by Dominic Figueira
The service was awesome. Quick and very informative. I brought my girlfriend and mom also.
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August 2023 by Jocelyn G
Thank you for everyone's courtesy and kindness it truly was a pleasure to visit and made my son's experience a friendly /memorable one. Everyone is attentive, helpful, knowledgeable, and the Dr took her time to make sure we were provided with quality service.
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June 2023 by Yaasmin Moore
Just came from my appointment and nothing but the best service from start to finish. Dr. Khasnabish was the absolute best and fully explained everything that was going on with my eye and even told me things that my ophthalmologist before never told me. I left fully informed and beyond satisfied. I cannot recommend this place enough.
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May 2023 by Jacqui V.
Wish it was zero stars. Ridiculous and no customer service care. Overpriced. Go to any other optometrist. Americas Best they have great customer services and better prices
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April 2023 by Ryan Ramnarine
I have been going here with my daughter for over 6 years. They are the best. Great selection of glasses. Always welcoming
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April 2023 by Danny Persaud
Brought my two daughters for the first time. They were treated amazing. They staff took their time and explained everything. They are excited for their new glasses. My new go to place.
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April 2023 by Ryan Ram Ram
I have been going here with my daughter for over 6 years. They are the best. Great selection of glasses. Always welcoming
