Pep Boys Auto Service & Tire Shop in Patchogue, NY, offers expert tire services and comprehensive car care for all vehicles, including hybrids and electric cars. Customers appreciate the prompt and efficient service, with many noting the helpful and professional staff. The online appointment system is easy to use, allowing for quick scheduling of services like oil changes and tire repairs. Reviews highlight the cleanliness of the shop and the quality of work performed, with technicians providing excellent communication and updates. While some customers experienced longer wait times without drop-off appointments, overall satisfaction is high, with many expressing their intent to return for future services. Pep Boys is recognized for its reliability, professionalism, and dedication to customer care, making it a trusted choice for auto repair and maintenance needs.
Great place to go if you like making an appointment and then waiting 2 and a half hours for them to not even look at your car. Can't comment on the actual work because it never got done
May 2025
Easy to get an appointment and great service. Had an oil change and inspection done.
May 2025
Ryan was super helpful. Good deal on a new set of tires. Being able to use Klarna for payment was a bonus. Ryan also kept me informed about the alignment my truck definitely needed and the custom lug nuts that had to be addressed due to previous owner of my vehicle replacing OEM rims/wheels
