Pep Boys in Patchogue, NY, is a trusted auto service and tire shop with over 100 years of experience. The location offers a range of services including oil changes, tire repair, tire replacement, and brake work, with many services available for same-day appointment or drop-off. Customers praise the staff for being helpful, professional, and polite, with some noting the clean and organized environment. The online appointment system is easy to use, allowing customers to schedule repairs conveniently by entering vehicle details and preferred times. Service times are generally efficient, with some customers experiencing quick turnaround, such as oil changes completed within an hour. The technicians are often described as skilled and communicative, providing updates and ensuring customer satisfaction. However, some reviews mention that appointments may be scheduled well in advance, and waiting times can be long if not scheduled properly. Overall, Pep Boys is recommended for reliable, professional auto care, including services for hybrid and electric vehicles.
Once again I was impressed how quickly I was taken after walking in without an appointment. Went for a set of tires and was done expedient and properly. The staff of Ricardo and Dave were friendly and professional. Would definitely recommend this location.
April 2026
Great service , Good prices, dopped it off and picked it up awhile later. Techs did a great job with my car.
April 2026
I went to pep boys for state inspection and oil change the service advisor Ricardo was professional and helpful on explaining what services I needed in the future ,and the service was pretty quick was in and out , would recommend this pep boy 10/10 experience
