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“Andy was an absolutely pleasure to work with! He went above and beyond in customer experience and the next time we need a storage unit, we will book here. 6 out of 5 stars!”
“Kevin was amazing, thoughtful and very knowledgeable. My family has been coming here and he helps them everytime. It was my first time meeting him and he lived up to the hype. Thank you Kevin”
“Love love love Allie, She’s great, she works with you. She has helped me move to a more affordable unit, which has been at tremendous help to my pocket.”
“I had a great experience at Extra Space Storage thanks to Sam. She helped me with my initial move-in and made the whole process super easy. Later on, when I needed to downsize, she went above and beyond to help me find a better unit that fit my needs and budget. She was patient, informative, and genuinely cared about making sure everything worked out smoothly.
Really appreciate her help—Sam is the reason I’ll keep using this location!”
“Great facilities, well maintained and clean and air conditioned. Eilleen is very friendly and welcoming and you can tell cares about making sure you have everything you need!”
“Came here just to store a few boxes… ended up feeling like my stuff upgraded its lifestyle.
Place is clean, organized, and honestly nicer than some apartments I’ve seen lately. Everything runs smooth, no chaos, no confusion.
Shoutout to Thomas the area manager—solid dude, actually helpful, and doesn’t give you that ‘you’re bothering me’ energy. Made the whole process quick and easy.
Only downside? My belongings are living better than me right now. Might have to ask Thomas if there’s a lease option for humans.
10/10, would trust them with my life clutter again.”
“I already left a Yelp review, but I’m back because—true to form—I couldn’t figure out how to leave a Google review ?
Thankfully, Steve and Andrew sent me the right link… so here I am, breaking my own “no screens” rule.
Quick note for clarity:
This review is from Jessica Bernard. I’m using my mom’s account because I don’t use a cell phone and haven’t for months (maybe longer), so sometimes I forget to double-check where I’m posting from.
Also—important correction—
it was my grandmother who passed away at 98, not my mom’s.
Which brings me to why this place matters so much.
When my grandmother passed, I suddenly had 98 years’ worth of life to sort through and store. That turned into me renting three units at Extra Space Storage in Westwood… so yes, it’s basically become my second home.
And the reason that hasn’t been completely overwhelming is because of Andrew and Steve.
They run that place in a way that feels rare now:
they’re smart, kind, organized, and genuinely helpful.
When you’re dealing with something emotional and logistically exhausting, having people like that around—people you actually like seeing when you walk in—matters more than you’d think.
Also, small but real point:
In a world that keeps trying to replace people with bots and automation (which, let’s be honest, gets hacked or breaks half the time)…
we still need real humans who know what they’re doing.
Andrew and Steve are those people.
And apparently, they’re also the reason I’m now writing reviews on multiple platforms—despite actively trying not to be on screens.
Highly recommend.”
“Experience was excellent. Mike started us when rented space & always has always been helpful , professional & patient. He was always willing to spend as much time as was needed to resolve any doubts or anxieties we had about our stay, payments and procedures for leaving our space. He is an exemplary employee and the reason why we give Extra Space Storage a 5 Star Rating. We would easily recommend it to anyone who needs to use a storage company.”
“I recently closed out my storage unit and just had the pleasure of meeting Renata during that process. Even in a short interaction, she was incredibly kind, helpful, and welcoming.
She made everything simple and stress-free, took the time to answer my questions, and made sure I felt taken care of. You can tell she’s genuinely great at what she does and cares about helping people.
Although I no longer need a unit, I wanted to leave a note about how positive my experience was at Extra Space Storage because of her. Great customer service really stands out, and she definitely made an impression.”
“Cedric Levy provided exceptional assistance by directing me to the customer’s unit and facilitating the delivery. I extend my sincere gratitude to Cedric for their invaluable support.”
“Site is awesome. It has carpetted units, is clean & sweet with an awesome inside loading dock. The staff is amazing. Site manager & her assistant manager are friendly, caring & professional.”
“I highly recommend Jhon. He extremely kind and ready to help me from the first time he called me for my reservation. He helped me rent while I was working, he made it so easy for me. Thank you Jhon.”
6AM - 10PM
361 NY-59, Nanuet
Self Storage
“I have used the Nanuet, NY location of Extra Storage Space twice in the last couple years and both times have been amazing and beyond my expectations. They clean the units before you use them. It’s a simple contactless set up and close as well. I will always use extra storage space for any storage needs in the future!”
“Great customer service, everything explained and made the process of storing so easy. I will definitely use this storage facility for any storage needs in the future!”
9AM - 5PM
135 US-9W, Congers
Self Storage
“The Storage container was perfect for our driveway. It fit the contents of the lower portion of our home while we completed renovations. The company was easy to work with and fairly priced.”
“Beth and Renata where so gracious and helpful it felt like the customer service that people give in the south ! All smiles even when i wanted to the unit a second time. I am switching over from Public Storage ! Thank you !”
“Vivian’s Carlucci was a pleasure to deal with - I requested an upgrade to my unit and was in and out . Quick and efficient service . Would recommend anytime.”
“Gabbi was absolutely outstanding in helping us get settled into a new unit. We were moving out of a large unit because we were not using the space and she helped us obtain a more affordable smaller unit. She really cares about pleasing her customers. Thank you Gabbi! Jo Ellen Spencer”
“I’ve been a client for over 5 years now. Never any issues with payments or getting into my unit. Always very clean & great security. Robin is very nice & easy to work with. 5 Stars”
“I’ve been in the service business for over twenty years—and every time I work with Kristine, she is a consummate professional, a warm smile, and a gentle touch that makes doing business with you (and her) a pleasure!”
“Sol the manager is wonderful!! Does his best to fix any issues asap. Facility is always clean, carts are always available, and I feel SAFE when I need to come here alone at night!”
“Joe and Scott are fabulous to deal with. I first encountered Scott, who handled my matter with ease and efficiency. Extremely pleasant to deal with, and I'm fully satisfied with the results. I'd move my storage to wherever these guys move.”
6AM - 9PM
185 NY-59, Monsey
Self Storage
“I would like to commend Joe for being such a wonderful manager. Very efficient, patient, eager to help and always with a smile. Visiting the office is a pleasure and any problems get taking care of immediately. I have been renting for over 20 years, and Joe is, by far, the most efficient and pleasant manager I have worked with.
Keep up the good work!”
“My recent experience with Storage King was excellent. I requested to relocate to a different unit at the site and Michel was very helpful and made the whole process start to finish very easy and he was a pleasure to deal with. Peter C.”
“Theo at Public Storage was incredibly helpful throughout the entire process. He was professional, friendly, and took the time to answer all of my questions. He made everything easy and stress-free, and his excellent customer service really stood out. I appreciate all of his help and would highly recommend working with Theo if you need storage assistance!”
“I can’t recommend Ferrero Moving Company enough! From start to finish, the entire move went flawlessly. The crew was professional, punctual, and incredibly careful with all of our belongings. They wrapped everything thoroughly to protect the furniture, and nothing was damaged or scratched in the process. It’s clear they take pride in their work, and it made a normally stressful day completely stress-free for us. If you’re looking for a reliable and efficient moving company, look no further than Ferrero!”
“Absolutely wonderful experience!!
Nicole handled everything effortlessly, professionally, yet friendly and helpful and in a super timely manner. She quickly arranged for the pick up of the assets and then took the time to show us several storage units in varying sizes to make sure it would fit our needs. I could not be more pleased with such a pleasant snd stress free process and experience, enhanced by Nicole’s customer-friendly approach. So very grateful for the great job!!”
“Christian and Brian were both extremely helpful and kind on the phone and in person. Explained everything and walked me through doing the pin code and the lock and key. Very nice and professional.”
“Came to Public storage to see if it would be a fit for my storage needs Theo made it very easy and quick for me to get everything done definitely 5 star service was given”
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“Wonderful job by the whole team on our move, and I would recommend them 100% to anyone looking for a residential moving service. Sandro and everyone did an amazing job getting us through. They were careful, quick, and thorough. Excellent communication and flexibility. Hard to praise them enough!”