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“Family First Federal Credit Union has been right by our side during our home renovations, which are nearly wrapping up. May and her team helped finance the project and thanks to Family First, we have our dream home. They are kind , courteous and responsive. Thank you Family First!”
9:30AM - 4PM
824 East Ridge Road, Rochester
Credit Unions
“I'm still shopping around, but I had a wonderful experience learning more about the various packages the Ukrainian Federal Credit Union has to offer.I hope to do business with this organization in the future.”
“Wonderful staff and services! The staff is so diverse and friendly while maintaining excellent customer service. My wife and I have been loyal members for years and plan on continuing to only bank here!”
“I have been banking at PFCU for over 20 years. From auto loans to personal loans to credit cards they have always provided very competitive rates. But by far the best part of banking here is the incredible customer service I receive. They have gone above and beyond to help me meet my needs and goals. It's also just really nice to call your bank and speak to the same person you have been for years!”
“Great credit union very friendly staff. I have had an account here since I was a kid and never had any issues! The only negative thing I have to say is the hours of operation are worse than normal banking hours as they close at 430 and have no Saturday hours. Also the phone system doesn't have a holding line so if they are busy you have to just keep calling back instead of waiting on hold. All in all I would a recommendThem as a secondary bank.”
9:30AM - 3:30PM
40 S Fitzhugh St, Rochester
Credit Unions
“Have been a member for over 30 years! Only place I will ever do my banking,the staff is amazing,and is like my extended family.Cant say enough good words about this place.”
“At a time when great customer service is hard to find, Visions Credit Union is like a breath of fresh air. If you aren't banking with Visions you should be. The professionalism of its team members is 2nd to none. I appreciate how they take time to get to know their customers. Instead of saying "No" to special requests, they ask "how can we help".”
“I love ESL more than ever. My Home Equity Loan enabled me to renovate my property. The application process was so smooth and the responsive and accessible support I received was invaluable. I’m so very grateful to have such a great financial resource.”
“Went through Family First FCU to finance my first house and they were extremely helpful! Not only do they have a great First Time Homebuyers grant, but they helped me utilize every resource available to make sure I was able to buy my dream home. Mortgage consultant Julie Vella was great to work with.”
9:30AM - 3:30PM
460 N Goodman St, Rochester
Credit Unions
“This is the best place to keep your finances been dealing with them for years great customer service great communication very trust worthy two thumbs up and six stars they're the best”
“Shaun and the staff at the Geneva branch have treated me great. Much better than my credit union in Colorado or S. Carolina. Will continue to do business with them till I croak.”
“Has been my bank for over 20 years and I still love it! Multiple banking options allowed for me to modernize this aspect of my life, and their customer service is on point!”
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“they have some issues sometimes but the perks of this bank outweigh any negatives. I had a pretty bad experience trying to make an account with this company. They had this whole technical issue that caused me to sit there for like an hour while the guy was on the phone with a tech guy at a corporate office. Finally he got my registration to upload and then 2 weeks later I'm wondering when my actual card is going to come in the mail. Little did I know, he either never ordered me one or the system wasn't actually fixed. When the bank heard about this they expedited a card with overnight shipping to my house at no cost. This is still the only bank in town that will allow you to take a photo of a paycheck (from companies like Paychex and some others maybe) in their app, and instantly 2 seconds later that money is in your checking account in cash, no delay at all, just an extra service for Rochester people from a local bank. That's why I stick with them through the problems, because they are not perfect but they are the most pro consumer bank we have.”