Mattress Stores near Penfield, NY

“Cheryl was fantastic! My clients went to look for a new mattress, with not much idea of what they wanted. She was great with showing them different mattresses, and finding what worked best. She explained everything very clearly and was just amazing to work with. She also had no problem answering my questions as we went and, when checking out a pillow, informed me there was one open box, which I then purchased. I'll be returning when it's time for me to get a new mattress”

“Rare locally owned furniture store. Great store presentation and employees. We were between 2 recliners, one here and one at another store that was not available here. The staff was great, helpful but not pushy. The furniture is mid-cost, but good quality and the prices are very fair (I did my research). We ended up going with the other recliners (higher end) but I will definitely be back here in the future. We stopped by multiple times and dealt with different staff and they were all good and could answer all questions. Kudos to the owners for good employee training. Shout out to Zach and Charles ( I think I have the name correct) for great customer interaction.”

“i will just explain so you dont get confused basically a movie came out called the backrooms which is very popular and in this movie this guy called clark finds the backrooms in the back of his furniture store kinda a long story look it up if you want but ye if you get weird comments now you know why”

“Went to the outlet looking for a lift chair for my dad. They had several in stock however I am leaving tomorrow for Maine and wanted to bring chair with me. I worked with salesman and bought floor model. He helped with getting transaction completed and helped load chair into my vehicle. Kudos to the outlet!”

“What a gem! We stopped at Stickley on a whim and were stunned at the quality and selection hidden behind its unassuming exterior. Highly recommend Judy B’s interior design talents! She’s super helpful, creative and friendly. Judy came up with a design solution that fit our family’s needs with gorgeous furniture that will last for decades!”

“I have been a customer for over 20 years. I recently returned to upgrade the bed I have. I dealt with Reese Willgens. He is, by far, one of the best salesman I’ve had. He was kind, patient, efficient, knows his job and went above and beyond for me. I needed a certain type bed, and as fast as I could get it. He searched every day , for weeks , until he found exactly what I wanted. The Prana Sleep hybrid elite plush. I would recommend seeing him if you need a great bed. He takes care of his customers and ensures they get exactly what they want. Couldn’t ask for anyone better. Too notch ? award ? winner. Make your move @City Mattress with Reese. You will not be disappointed. Denise (very satisfied customer) .”

“Cher was our sales person and she was friendly, knowledgeable, courteous, professional and answered all our questions quickly. She went over and above our expectations. She was very accommodating and helpful to ensure I got the right bed. She did not rush me nor hard sell me. She performed excellent customer service. I would go back to her and I highly recommend her.
Joe the store manager was very helpful in placing orders over the phone. He was courteous, knowledgeable and friendly. He looks
for his employees which I see a plus in teamwork. I am so glad I
chose this store.”

“Almost a year later now, but I loveeee my “new” mattress still. After returning three different ones I read raving reviews about online, I finally found a nice firm one I like here and at a good price! They delivered it and there was no pressure annoying sales people either. I’ll look here again someday when that time comes!”

“We were in the need of a new mattress and base and can't say enough about how wonderful the City Mattress in Victor NY was. We worked with Sunny and highly recommend him if your going for a new mattress purchase. He was exceptional in his knowledge and assistance...never pushy, very kind and personable. Sunny helped us find exactly what we were looking for and had everything quickly handled for us. We are absolutely in love with our new aireloom mattress and adjustable base..just a few nights on it and already can feel the improvement and absolute comfort. We absolutely couldn't be happier with the bed and the customer experience.”

“This place was so great! I walked in here after going to most of the other big furniture stores in town. The selection at most places is pretty overpriced for what it is. Rochester doesn't have much in the way of high end furniture, but raymour and stores like that want to charge thousands of dollars for couches that'll fall apart in 5 years. Well, that wasn't the case here! They consistently had similar furniture, or even the same brands, for way cheaper! The couch I was looking at was 600$ more in other stores. The salesman was friendly and not pushy, they had deals on floor models, and even gave us free throw pillows. The delivery was a breeze, I called and they came within a day. They were in and out in like 10 minutes, and didn't make any mess. Smoothest furniture experience I've ever had. Definitely made the right choice going to a local shop instead of some big business. Would recommend!”

“I came in for a dishwasher, showed my measurements and was guided to what would fit. After purchase, got delivery and installation 2 days later. Showed up on time, used floor protection and were polite and professional.”