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“Everyone that I worked with was very nice and very patient. My family has shopped with this company for many years. I am a first time homebuyer looking to furnish my entire home and my mother took me here. They helped me find everything I wanted and needed. They truly helped make my experience great!”
“Great experience today. The sales person was extremely knowledgeable and helpful without being push or trying to upsell. He showed us a range of options based on what we were looking for. We ended up purchasing a mattress without going anywhere else. We would recommend this location to anyone!”
“Amazing experience. The salesman was so easy to deal with. He didn't try to upsell us, brought us to the absolute perfect mattress, well within our price, for our college student. Free delivery was included and the whole sale took less than a half hour. We are thrilled!”
“Before you buy a mattress or box spring anywhere else, stop by here to get it at half the price. No fancy store full of 10 associates waiting around and pumping up the price of what you’re buying. Just great product at a great price.”
“Best in the city! Not only is he your friend he has doing business with my mom for decades. Highly recommend and reasonably priced. Clark is the man! Thank you for all you do!”
“Our sales associate, Josh Pettit (JP), was professional and knowledge. He wasvery patient while guiding me through the process of finding the perfect mattress. I take forever making decisions; I never felt as if I was wasting his time. That, in itself, is priceless when making a "large ticket" purchase. In the end, I did find my perfect mattress. Thank you JP!! I highly recommend City Mattress, especially the Henrietta, NY store.”
“I have been a customer for over 20 years. I recently returned to upgrade the bed I have. I dealt with Reese Willgens. He is, by far, one of the best salesman I’ve had. He was kind, patient, efficient, knows his job and went above and beyond for me. I needed a certain type bed, and as fast as I could get it. He searched every day , for weeks , until he found exactly what I wanted. The Prana Sleep hybrid elite plush. I would recommend seeing him if you need a great bed. He takes care of his customers and ensures they get exactly what they want. Couldn’t ask for anyone better. Too notch ? award ? winner. Make your move @City Mattress with Reese. You will not be disappointed. Denise (very satisfied customer) .”
“Always a pleasure dealing with Dustin. Only place we go for all of our beds! Great prices, great customer service and it's always appreciated!! Thanks again.”
“My husband and I visited this store for the first time and were greeted by Wendy, a super friendly person with excellent customer service, who explained the different mattresses and prices to us. Thanks to Leon and Nick too; we were delighted with their service.”
“Sandra was great!! Made the process super quick and easy. Showed us our different options based on our preferences and found the perfect bed for us. Super excited and would recommend anybody who’s thinking about a sleep number to go and see her!! Thanks again Sandra!”
10AM - 9PM
2780 W Ridge Rd, Rochester
Mattress Stores
“Great experience working with Jim to purchase living room furniture. Completing selection purchase information was a seamless processing. Jim was professional, helpful and very friendly. Highly recommend Raymor & Flanagan. Thanks Jim!!!”
“Great experience buying a sectional at Ashley. Our sales guy Robert Mitchell was phenomenal. Thankfully he wasn’t hovering over us every second but was there when we needed him. I highly recommend going there and working with Robert.”
“I’ve waited 6 months since purchase to post review so I could give honest appraisal of the mattress. First, this is a rare company which totally lives up to their radio ads. Jason was a pleasure to deal with. He took the time to explain the differences of each mattress and answer our questions. He then left us alone to take our time to look around and try out each one. Absolutely no sales pressure! We liked all of them but loved their top-end foam mattress. We had a Lull foam mattress which didn’t hold up well over time, however Jamestown mattress are built entirely differently, with multiple layers (which can be changed for comfort) and much, much thicker. We liked the mattress so much that we bought 2! The best part: 2 of their top-of-the-line mattresses cost the same as one mattress at the big stores (where we shopped prior to going to Jamestown Mattress)! After 6 months the mattresses are the same as new and were greatly pleased with the comfort. Highly recommend. Shop around and then check them out.”
“J.D. rocks! I was so indecisive, but this young man remained patient and kind. He went out of his way to really listen to what I wanted and he made it happen. I hope he gets a raise, he deserves it.”
“Rich Smith, salesman, allowed me to look around by myself, with no sales pressure.
I appreciate that very much.
The selection was incredible.
It was a great experience, and a successful one too!”
“The service is above excellent 5 Star quality furniture Affordable prices .This the second time patronizing I will return and recommend you to all my family and friends”
“I purchased a sofa, couch, dining room table and dining room food cart. I purchased 3 years ago and I am very pleased with my furniture. My family and visitors all complement my furnishings.The pricing was affordable for very good quality!”
9:30AM - 8PM
3200 Lake Ave, Rochester
Mattress Stores
“Needed dishwasher. Went to Charlotte. Salesperson explained the differences between the dishwasher. Bought one on sale. Had in stock and delivered free that day. We go to Charlotte for all our appliance needs. Never let us down.”
“This is my second time working with unclaimed freight and they knocked it out of the park again. This family owned business is truly a hidden gem in Rochester, NY. Even with the rise of inflation they managed to still give an amazing deal on a bed set and new couch NEW not used. The store is SOOO clean! They not only have a wide selection in store but a kiosk with extra options. I did not use the financing option this time around, but my first time I did and it was smooth and easy to pay off unlike other places. They work with you and your needs in a professional manner but also remain personable enough. The delivery men were outstanding as well, super sweet and highly professional! They came right in and got to unloading with ease. We live 30 minutes away from this location and they had no issue with delivery. Please give this place your business, they truly are an amazing company. ❤️”
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“I had ordered a couch from another company that didn’t fit in my apartment, went to Markson’s and they were great! got exactly what I wanted at a cheaper price than the other store! we had to special order it so it took a few days but they knew I was eager so they delivered to me the day after it arrived, no damages, nice employees, perfect fit. Would definitely check it out if you’re in the market for furniture”