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“JP was great to work with and we had a great experience. We were in the middle of our day of browsing for a new mattress when we stopped into City Mattress and met JP. He was friendly and helpful. He showed us different types of mattresses so we could understand the feel and differences. Once we found a type that we liked, JP showed us different brands and models in those brands. JP looked to us for guidance on our goal price point and showed us options that fit our needs. He showed us different discounts and sales they were running without pressure. He gave us space to try different options and discuss them. Since we had not shopped for a mattress in a while, it took us some time to try different options and he was patient and helpful throughout the process. JP was able to send us a quote for what we looked at so that we could decide on our purchase. When we asked for a quote on a different model, he was quick to respond and give us updated information. After we decided to make the purchase with JP, he made sure to go over the order with us to verify everything was correct and set up delivery for us. We could not have asked for a better experience and are enjoying our new mattress! Thanks JP!”
“Rare locally owned furniture store. Great store presentation and employees. We were between 2 recliners, one here and one at another store that was not available here. The staff was great, helpful but not pushy. The furniture is mid-cost, but good quality and the prices are very fair (I did my research). We ended up going with the other recliners (higher end) but I will definitely be back here in the future. We stopped by multiple times and dealt with different staff and they were all good and could answer all questions. Kudos to the owners for good employee training. Shout out to Zach and Charles ( I think I have the name correct) for great customer interaction.”
“I highly recommend Reese Willgens, He is very professional and patient. He gave me very good opinion, and also save money for me. Thank you so much! I really appreciate😊”
“i will just explain so you dont get confused basically a movie came out called the backrooms which is very popular and in this movie this guy called clark finds the backrooms in the back of his furniture store kinda a long story look it up if you want but ye if you get weird comments now you know why”
“Stopped in by chance while waiting for our to-go order next door. Turns out they have a decent selection at a great price. Bought a cooling pillow on the spot with plans on getting a new mattress for our guest room. Best part, local business, customer focused and veteran friendly.”
“Anthony was AMAZING!!!! got us into the right mattress for us at the right price. The bed frame we wanted had been dropped but he called around and found us a display model in great condition for a discount. Can't recommend this place enough”
“General manager Steve at the Henrietta Store provided me with exemplary service. He analyzed my needs and did a great job recommending the best option. Steve’s friendly, personal service made for a very enjoyable experience. I plan to buy 2 more mattresses and I will definitely buy them from Steve.”
“The best service! Our salesman Dillon made sure we were happy with our choice. And, with the 3 month guarantee that it feels perfect why go anywhere else. With their amazing prices.”
10AM - 9PM
2780 West Ridge Road, Rochester
Mattress Stores
“Scott understood what we wanted and pointed us in the right direction. His discussion of the pieces we were interested in was helpful. He made the buying experience pleasant.”
“Amazing people. When I say completely down to earth and will work with you. I really appreciate their service and quick delivery. It’s definitely top tier”
“I really have to thank Sandra for all her help in finding the right bed for me. She explained everything to me and how to set it up on my phone. She was wonderful! Can't wait to get my new bed!!!! 🤗”
“I would like to respond to the review left by April Green. April Green did not buy any mattresses or box springs from A & E Distributors, EVER. She purchased her mattresses from A-1 Mattress which was owned by John Kujawa and has since gone out of business.
The review left by April Green is not factual and in no way reflects the quality and customer service provided by A & E Distributors.
The owner of A & E Distributors is now and has always been Louis Povio and NOT John Kujawa as falsely posted by April Green!!!!
A & E Distributors is a highly respected business with over 30 years of excellent customer service and great quality bedding.”
“All of our mattresses are from Jamestown mattress but it had been a while since I needed to purchase a new mattress. After doing some research and narrowing my options, I went to Jamestown’s Henrietta location to explore options there. Jason was so kind and helpful but also allowed me time to think and try all the mattresses I was considering. He was very informative and made sure I considered things I hadn’t even fully thought about. He offered suggestions and information but never made me feel uncomfortable or pressured. I ended up purchasing a hybrid mattress ( latex top and innerspring bottom) and I couldn’t be happier! I also purchased the BedGear cooling mattress cover and pillows and I love them! I would definitely give them a try if you sleep hot!
The delivery of my new mattress and removal of the old were seamless - the guys were friendly, careful and very respectful and efficient. I am so happy I returned to Jamestown Mattress! I feel good about using a local company and the service I received from Jason and the guys was excellent! I highly recommend giving them a visit before you purchase online or elsewhere!”
“Rich Smith, salesman, allowed me to look around by myself, with no sales pressure.
I appreciate that very much.
The selection was incredible.
It was a great experience, and a successful one too!”
“I had a wonderful experience shopping at Ashley Furniture, and I especially want to recognize John for his excellent customer service! He was friendly, professional, patient, and genuinely took the time to make sure I got exactly what I came for. He made my entire shopping experience comfortable and stress-free. I highly recommend working with John if you visit Ashley Furniture!”
“This place was so great! I walked in here after going to most of the other big furniture stores in town. The selection at most places is pretty overpriced for what it is. Rochester doesn't have much in the way of high end furniture, but raymour and stores like that want to charge thousands of dollars for couches that'll fall apart in 5 years. Well, that wasn't the case here! They consistently had similar furniture, or even the same brands, for way cheaper! The couch I was looking at was 600$ more in other stores. The salesman was friendly and not pushy, they had deals on floor models, and even gave us free throw pillows. The delivery was a breeze, I called and they came within a day. They were in and out in like 10 minutes, and didn't make any mess. Smoothest furniture experience I've ever had. Definitely made the right choice going to a local shop instead of some big business. Would recommend!”
9:30AM - 8:30PM
3200 Lake Ave, Rochester
Mattress Stores
“We are very pleased with our recent purchase of a stove and refrigerator from Charlotte. Our salesperson, Anthony Jr., was knowledgeable, friendly,, and attentive to our needs. We were especially concerned because we were replacing some build-in units, and site modifications would be needed. These were handled expertly by Rob, so that the stove and fridge would slide in perfectly. Mike and Rick made the delivery and installation. They were efficient, knowledgeable, and courteous, and politely answered all our questions. We were in good hands from start to finish!”
“Thank you to Unclaimed Freight. I ruined one of my couch pillow coverings after a year of having them so I immediately called Unclaimed Frieght and Tom assisted me and ordered 2 new pillow covers for me free of charge on May 1st I received a call today to go pick them up. Thank you Tom you are the best. 😊”
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“I felt no pressure in this store and the woman who waited on me was exceptional. She answered all my questions thoroughly and when I made the decision to buy a couch, one that I have not had to make for decades, I felt secure in my choice. And, oh yes, the prices were very good.
I would definitely go back there again if I needed to buy more furniture. And I have already told many of my friends about the store.”