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“This is a great store/location and I highly recommend it. Most recently, Angel has been working every time I've stopped in. He's been really patient and knowledgeable when answering my questions. I feel confident in my choices and purchases, thank you!”
“I loved this place. A real hometown shop. Emily helped me, and she was very knowledgeable about everything. I highly recommend them! I will be back every time I need hardware.”
“Sherwin Williams makes excellent paint (Emerald is pricey but goes on really well and holds up great, definitely worth it!), and this location has provided consistently excellent service over the years.
Prompting me to write today is the outstanding customer service we've received from Aiden over the past couple of months. We just bought a new (1951) home that needed every room painted, and from the first time we walked in Aiden was warm, receptive, and extremely helpful with our questions and in thinking about colors. The next time I walked in, Aiden welcomed me by name!
Most recently I called to ask a question about having a color mixed in semi-gloss that the online order system wouldn't let me order, and 1) Aiden recognized my voice and said hello, good to hear from you, how can I help? and then 2) said oh yes, I can mix that for you, the application has some gaps but we can take care of that for you -- literally fantastic service.
Hopefully Aiden's manager sees this and can offer whatever commendation or reward S-W offers, and by all means shop at this store!”
“Great store for any level of expertise. The staff is very helpful and they great choices of colours and quality paints. Give 'em a try. PS. See many profession painters frequenting this store.”
“I would like to thank Alberta in the Webster Ny store. A few of us were patiently waiting for Service . Alberta seemed to be the only employee that took care of everyone!!! She was mixing paint helping customers answer questions, and cashing people out. I hope you recognize Alberta as an exceptional employee for customer service! And I hope you’re paying her accordingly!!!”
“Warrens just installed Graber solar shades on my sun porch. They are beautiful and are doing exactly what we wanted them to do. We chose motorized shades and they work perfectly, thanks to John and Larry’s expertise. They arrived quickly after ordering and the pricing was quite reasonable. We have worked with Warrens for over thirty years. They are number 1 in Monroe County for any decorating needs. J Gilbert”
“I shop at Geneseo Sherwin Williams constantly and only literally. However this time this store in Rochester was the closest store that had the paint in stock I needed. I went up, met the employee and he was very upbeat and down to earth. He mixed the paint I had him match and I was on my way. I would go back if I have to. But typically stick to Geneseo”
“The staff was very professional, and knowledgeable. Connie is pleasant and kind. This is one of the nicest Paint Stores I have ever dealt with, Wonderful place..”
“The employee who assisted me was very helpful. I needed advice on how to paint a light color over a dark one. She advised me to use a primer tinted to the paint color first, to avoid needing lots of coats of paint. It worked perfectly. Without the tinted primer I would've spent way more money buying additional paint, and lots more effort too. Thanks for making this project successful!”
“I have been using this Sherwin-Williams for the past year, each time they have been fantastic. Great Customer Experiences make this the only place to purchase paint! Highly recommended location.”
“Best auto body and paint supply store in the Rochester area. These guys have been around forever. I remember still going here as a kid. If you need detailing supplies or auto paint, these guys have it. And if for some reason they don't, they will order it in for you.Wide selection. Neat and clean storefront. Convenient delivery. Fulfillment can be a little slow at times.”
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“Eric and all the others at the Penfield store ALWAYS go out of their way to get me what I need quickly and give me excellent advice for selecting paint for many different applications. Very good pricing too.”