1:45 - 6PM 9AM - 12:45PM
1311 Marsh Rd, Pittsford
Veterinarians
“We just love CATS EXCLUSIVELY. They are always so sweet and kind and we love having our cats treated there. We were with another vet, but we kind of felt like they never took our concern seriously so my husband brought them to CATS EXCLUSIVELY and we haven’t turned back thank you for your Above and beyond approach to your customers and your feline patients.
Mr. & Mrs. Santana
Feline Parents of Mia and Wednesday Santana ?⬛?⬛♥️?”
“Added: I would not bring rabbits anywhere else in Rochester. Dr. Scarpulla and staff helped care for my bunnies and guinea pig after they were affected by an electrical fire. I was out of town and they squeezed my pets in immediately and checked them out and bathed them because they were completely covered in smoke. My family brought they in and were planning on covering the costs for me and instead they did not charge us at all and it was $400 in services from checking their lungs, etc. THEN the front desk staff created a fundraiser for us and a bunch of families donated. I’m glad to be part of the Southtowne community.
I moved my rabbits here from another vet I wasn’t happy with- Very happy with staff and services from the front desk staff to the techs and vets here. I put the wrong time in my calendar and they even accommodated me which was amazing because I had to take the morning off work. I asked about rabbit vaccine and they said they had a list I could get on but ordered them almost immediately and called me when they were in. Edit: when my rabbit passed the care they gave helped me get through it. My other rabbits and guinea pig still get great care here including vaccines, nail trims, teeth check, prescribing antibiotics immediately whenever risk if infection, and shaving my rabbit that I adopted matted.”
“Clark’s has consistently met all expectations. The staff have won my dog over- and her humans. She had a history of requiring sedation for treatment and various exams. At Clark’s though they work with her and she has grown to trust them. This means she has not needed sedation so far for the smaller procedures. I trust also that if they said she needed sedation it would be warranted. This is a win-win. They also have gotten us in same day - which I know can’t happen all of the time- but it has been greatly appreciated. Our whole family truly appreciates this practice.”
“My family has been coming to Brighton animal hospital since I was 8 years old. I’m 74 now and still bring my german shepherd, Stella, there. I have no doubt that all my dogs and cats have received the best care possible. Great staff that understands how important our pets are to us. Dr Mike Foley ( retired now), Dr Miner and Dr Peter VanVankias have taken great care of my dogs and cats. Shout out to Dawn, Lisa and Tracy too.
Dr Hawkins operated recently on Stella when we thought she had cancer. It was a complex surgery and included spaying as well as tumor removal and was 100% successful. The BEST part of this was when Dr Hawkins called about the pathology report, which was negative for cancer. She sounded so happy and excited to be giving me the good news. Stella wasn’t just “another dog”.
I wouldn’t go anywhere else.”
“MVAH has always taken care of our pets with the highest level of care and knowledge, friendly staff and a willingness to help however they can. I highly recommend them and will continue to support their team. Thanks to all the staff for their hard work and compassion.”
“I’ve been taking my cats to Perinton Veterinary Hospital for over 10 years now. The vets, the vet techs and other support staff are consistently kind, caring and very competent! I never have an issue with getting an appointment within an appropriate amount of time (for sick visits too), or getting any questions answered over the phone by support staff regarding any issue or concern. This clinic is also very prompt in getting you into a room for your appointment once you check-in for an appointment (minimal wait room time). This is especially helpful if you have anxious animals! The clinic itself is very clean and well-maintained. The turnaround time between your appointment and getting any follow up results (always a phone call from the vet themselves) about bloodwork, other tests, etc. is often quick. You can tell that they truly care. Nothing but great things to say about this practice! Thank you for caring for my animals and the difficult work that you do.”
“I very much like the atmosphere However, currently under construction so can be a bit confusing on where to park. The techs & vets are very nice . Offer all services including dental work. Next time to call in & schedule a conversation to review what Danny's dental requirements will be & get an estimated cost. Most likely will have to use money in savings account.”
“Whenever I call, no one answers the phone. I have to leave a message and they schedule an appointment without asking if it’s convenient. Other than that, everyone there is efficient, although, not everyone is friendly. I do receive good service.”
“I just wanna say thank you to Jeff! Not only did you guys give my rascal a private cremation in February this year. This past week you had to once again take my last baby into your hands. And Jeff I’m talking about tootsie. Thank you soooo much for caring so much for my sweet baby girl. That hand written card and message was very thoughtful and the fact that you gave my baby a big hug and care med for her with respect it made me so happy and grateful. Thank you for being there with my sweet girl. And I hope she’s with rascal but I hope she’s made friends with your tootsie too!! Thank you so much it really meant the world to me.”
“Outstanding practice, great docs and staff. We have five cats and one dog, and all have been going there since 2004 (it's 2015 now). The compassion and insight of the docs (and with six or seven pets at any given time, we've seen all four docs at one time or another) is exceptional. There's little turn-over in the staff, which speaks well of the practice as well. In terms of the staff quality, they're dolls, but they don't lack in professionalism. I'd be comfortable recommending Penfield Vet to anyone. Update: It's 2026. They've been a Thrive practice for awhile now. They're still awesome. We bounced between Rochester and Syracuse for a bit, so we've had 5-6 different Vet practices. They're all a little different, but none better than Penfield.”
“Dr.Smith was amazing, he really took the time to do a very thorough examination on my sick kitty. Even when he was just talking to us he was still comforting her and giving her love. She was extremely comfortable with him. Him and the vet tech were great at explaining the next steps how to administer her new medications and going over the prices for upcoming scans. My dad who came with me was so impressed by everything that he is in the process of switching his dogs to this vet as well! Thank you so much for helping my kitty feel more comfortable!”
“We can’t say enough good things about Dr. Bryce, Erika, and the whole team. They have gone above and beyond, including taking our calls on the weekend and being there when we’ve had questions or concerns.
Dr. Bryce is incredibly compassionate and knowledgeable. It means so much to know we can turn to a team that takes our concerns seriously and cares so deeply about our dog and cat. Every experience we’ve had with them has been positive, and we’re truly grateful for the care they provide. We highly recommend them.”
“Everyone at Bayview was very accommodating. My dog tends to get overly excited they are always patient and kind. Im always happy with the service. Very professional staff.”
“This experience sealed the deal with me leaving a review here. Someone thought of the creative idea to put one of my ferrets in the bag I brought with them (for the record, it was very funny). I didn’t leave their carrier with them and they plopped him right on top of his bedding in the bag and zipped it up. What a funny surprise! He was apparently surprisingly content in there too lol.
Every experience I’ve had here has been great. The front of house is always very friendly, the techs are nice and can answer most of my questions, and Dr Hach has always been very thorough with my furry kiddos. Very happy at this vets office!”
7:30AM - 5PM
2816 Monroe Ave, Rochester
Veterinarians
“Thank you to everyone on the Saturday evening team for taking care of our sweet boy. We were met with compassion and respect from the moment he was brought in from the parking lot on a gurney until we sadly had to leave without him. We were able to take our time in a private room to say goodbyes, and I was able to stay with him while he passed peacefully. Every step of the process was done with kindness, respect, and compassion. My family and I cannot thank you enough for making a very difficult time a little bit easier.”
7:30AM - 4PM
2800 West Henrietta Road, Rochester
Veterinarians
“The staff there are so friendly, understanding, and take the time to listen. They were gentle with our dogs. Such a great vet practice for anyone who is looking!”
“I've been taking our dog to The Village Vet for over 10 years. I've never had a bad experience there. They are wonderful in every way and their new facility is beautiful.”
“We’ve had a great experience at Theravet working with Denise. She truly cares, and it shows. She communicates clearly, is very knowledgeable, and has gone above and beyond for us. It’s been such a positive experience during a difficult time, and we really appreciate her kindness and dedication!!”
“We have followed Dr. Jennifer Boehmer to three veterinary practices now. She is the only one we would have treat our pets. She is compassionate, knowledgeable and realistic. She does not order unnecessary tests and does her homework prior to appointments. There is no better vet in the Rochester area.
The staff is personable and responsive to client needs and do their best to anticipate the client's needs. They truly love the clients.”
“An Annual exam. A kind caring staff. Wonderful Doctors who truly care and will go out of their way for you. The Veterinarian Technicians are extraordinary. The most beautiful place I have ever been. I had to put my sweet Lilly to sleep. Dr. Sementa and Michelle we're very compassionate. I'm so grateful for W.V.C.”
“When we were worried about our boston terrier, the staff at the office got us in to see him quickly. Unfortunately, we did have to put him down, which was shocking and devastating to us. That being said, Dr. Zimmer was absolutely incredible and we are so grateful for how she handled it. She explained everything clearly and kindly, and was so supportive through our loss. It was a horrific day, but Dr. Zimmer and the staff did everything they could to help us through it. They wrote the kindest letter to our family, and made a donation in our pups name. We miss our dog so much but are grateful that Dr. Zimmer helped us say goodbye peacefully.”
“Dr. Poe was very kind to my cat Oliver, and I think Oliver stole a few hearts from his visit. The appointment was quick, informative, and fun thanks to the fun vet technician and the doctor. I will happily come back from future appointments.”
“Nah, for real, the most important being to me, will only be taken care of by these wonderful ladies, who see her as the most important thing to them.
They literally check on Pistachio without needing an appointment— that's called love.”
“Very welcoming place, on arrival we were greeted with smiles. My Rottweiler loved everyone, and the staff was amazing. The office cats are awesome!!!!!! What a wonderful place”
“Thanks for being so genuine. Your suggestion really helped—it’s been much better than keeping her in a cone of shame. I felt confident bringing my pet to the right place.
God bless you all for all genuine care for animals who can’t speak for themselves.
Update After a week:
Having a dog isn’t a fashion statement.
It’s commitment, responsibility, patience, and care.
We took that responsibility the day Milky became part of our family over a decade ago. Recently, she developed a small scrape on the edge of her ear tip. Every time she shook her head, it would start bleeding again. It wasn’t an ear infection, but the steroids and antibiotics prescribed earlier weren’t really helping the healing process.
Over the weekend, things got worse. I called the clinic, explained the situation, and they asked me to bring her in. They examined her carefully, gave us a few practical suggestions, and thankfully those actually started helping her feel more comfortable.
She’s not fully healed yet, but she is recovering, and that itself means a lot to us.
Thank you for treating my dog with genuine care and compassion instead of just rushing us out. Seeing her finally a little calmer and more comfortable made a huge difference.
If your pet truly needs urgent attention and proper care, I would definitely recommend this place. Clean environment, friendly staff, and people who actually listen and try to help.”
“First experience at the office was great. Staff were friendly and Dr.Ortez is so patient and detailed couldn’t be happier. She even called me on a Saturday to let me know the results. Highly recommend!!”
“Dr Meg is very kind , patient, and knowledgeable She always takes time to thoroughly check my cockapoo Maci. I love how she actually gets down on the floor with my dog. The staff was efficient and friendly.”
“I’ve been bringing my dog there for about 3 years now and they’re always accommodating to our needs. In an urgent situation they were able to get us in right away. The staff is always nice and good with us.”
“My cat needed a rabies shot. The appointment was easy to schedule online and there was no wait when I got there. Fast service and I did pick up some treats for the kitty on my way out :)”
“I can’t say enough wonderful things about the entire team at Canfield Veterinary. They are compassionate, knowledgeable, and truly care about every pet that walks through their doors. From the moment you arrive, you’re treated with kindness and respect, and they take the time to answer questions and explain everything thoroughly.
The veterinarians and staff go above and beyond to make both pets and their owners feel comfortable. Their dedication, professionalism, and genuine love for animals are evident in every interaction. Samson sees Dr.Hill she is great, she also took care of Lucy who passed away at the age of 16, she had a lot of health issues and Dr. would check in on her especially towards the end of her life.
I’m so grateful for the exceptional care they’ve provided, and I highly recommend Canfield Veterinary to anyone looking for a veterinary practice they can trust. Thank you for everything you do for our furry family members!”