Veterinarians in Fairport, NY

“I just wanna say thank you to Jeff! Not only did you guys give my rascal a private cremation in February this year. This past week you had to once again take my last baby into your hands. And Jeff I’m talking about tootsie. Thank you soooo much for caring so much for my sweet baby girl. That hand written card and message was very thoughtful and the fact that you gave my baby a big hug and care med for her with respect it made me so happy and grateful. Thank you for being there with my sweet girl. And I hope she’s with rascal but I hope she’s made friends with your tootsie too!! Thank you so much it really meant the world to me.”

“When we were worried about our boston terrier, the staff at the office got us in to see him quickly. Unfortunately, we did have to put him down, which was shocking and devastating to us. That being said, Dr. Zimmer was absolutely incredible and we are so grateful for how she handled it. She explained everything clearly and kindly, and was so supportive through our loss. It was a horrific day, but Dr. Zimmer and the staff did everything they could to help us through it. They wrote the kindest letter to our family, and made a donation in our pups name. We miss our dog so much but are grateful that Dr. Zimmer helped us say goodbye peacefully.”

“First experience at the office was great. Staff were friendly and Dr.Ortez is so patient and detailed couldn’t be happier. She even called me on a Saturday to let me know the results. Highly recommend!!”