Dannemora Federal Credit Union is a financial institution that has received mixed reviews from its customers. While some customers, like Rebecca, have had a pleasant experience with the friendly and helpful staff, others have encountered issues with certain employees, such as the loan officer Christie and teller Logan, who were described as not very pleasant and impatient. However, the bank's management has taken steps to address these concerns, as evidenced by the call from the chief loan officer Alley, who expressed the bank's expectations for its employees and acknowledged the customer's previous experience. Overall, the bank's services and rates seem to be satisfactory, with one customer stating that they would continue to visit the Tom Miller Road branch in the future.
Great Location, great staff always ready to help you
September 2024
Rebecca was so friendly and helpful while she was helping me. She explained everything and answered all of my questions! Such a breath of fresh air and she really made my day!
June 2021
I’ve had my “Pipsqueak’s Party Time” account here for many years. Never had anything but good experiences with them. (I sometimes go to the NY Road location as well.) They always have the best rate to finance my vehicle.
