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October 2023 by Christopher Cohill
I have been with DFCU for 10 years now I think and the staff was always polite to me and very understanding in most cases. I have never encountered any staff member there who was rude or disrespectful. I will say that I would assume working at a bank or anything federal related facility can be stressful and at times can be overwhelming at times. I have been very faithful to DFCU and honestly I have never been treated like a respectable client until I started banking with them! Thank you DFCU,you guys are always on my "Awesome List'!
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May 2023 by Paul Allen
I have been here twice now for a loan. The loan officer I delt with, Christie, was not very pleasant. Made everything sound way more difficult than it really was. As for the tellers, Logan, the worst one, very impatient, not clear with instructions, and clearly hates her job displaying it to all the customers by her actions.Miserable people but the rate was the best in town. I would suggest going to another location other than Tom Miller road.****Update**** 4/19/2023I just received a call from the bank chief loan officer Alley. She explained the expetations of DFCU employees and expressed their concerns. We talked about my experience and how it could have been different. I really appreciate the call, I will be visiting the Tom Miller Road branch in the future. Thank you Alley!
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April 2023 by Patrick Donahue
Polite and helpful as usual.
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March 2023 by Derrick Jefferson
Friendly helpful staff
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December 2022 by Nathan Davis
I have been a member for years and never has there on line banking worked..But for a long time I overlooked this because staff was friendly..Now they have new people and it’s horrible..Can’t wait too take my banking elsewhere..
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January 2022 by Moran Michael
The people are nice. I'd give 5⭐ but there's no co-signer. So much for building credit ??
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January 2022 by Joan Daniels
Always helpful and friendly.
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December 2021 by Mike Bond
The girls are always friendly and polite
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November 2021 by Alex Y
$82.50 of fees because my account went in the negative. This doesn't sound fair especially during these horrible times of inflation. You guys should be ashamed of yourselves for gouging money from the poor.
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June 2021 by Pipsqueak's Party Time
I’ve had my “Pipsqueak’s Party Time” account here for many years. Never had anything but good experiences with them. (I sometimes go to the NY Road location as well.) They always have the best rate to finance my vehicle.
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April 2021 by Cheryl G.
They are dedicated to their customers with loyalty, protection and courtesy
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July 2020 by Doug walker jr.
Great people to work with, they safe and reliable
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March 2020 by Ronald Dupee
Never had any problems with them. Very nice people to do business with. I've been with them for over 25 years
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October 2019 by Kyle Reece
This bank has excellent rates for loans and savings account. Their online banking for very easy to use and full of features that work. I wish their hours were better and the staff was a little friendlier but otherwise i really like these guys.
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May 2019 by Bob V.
I find your sticker on the Press Republican insulting at best and very cold. Wishing everyone a Happy Memorial Day is like wishing someone a Happy Funeral. Memorial Day is a day of sadness at best, and a day to remember all of those that given the ultimate in defense of this nation.
