FedEx Ship Center in Plattsburgh, NY offers a range of services including packing supplies, boxes, and FedEx shipping options. Customers can have shipments held for pickup or schedule residential deliveries using FedEx Delivery Manager. The center provides affordable expedited, standard, and economy shipping, with FedEx Ground reaching more locations faster than UPS Ground. Customers appreciate the easy location off the Northway and the helpful staff, who are friendly and accommodating. Many reviews highlight positive experiences with staff assisting even those unfamiliar with the process, making pickups quick and smooth. Several customers mention the staff’s friendliness and the good sense of humor shared during visits. Despite some isolated issues like a punctured package and lack of acknowledgment from staff, overall, the center is praised for reliable service, timely deliveries, and helpful employees. The consistent on-time delivery, even during COVID shortages, makes it a trusted choice for shipping needs in the area.
Very easy stop. Staff was knowledgeable and helpful. Professional and friendly. My experience was very good.
November 2025
The man at the desk today went above and beyond. He exemplifies customer service! I wish all businesses followed his example. They'd all be better off for it.
June 2025
Very friendly. No lines. Easy to get to . Definitely worth shipping things back vs carrying on the plane. Good rates.
