“I've had a small business 2 phone line service with them for over 20 years. They have always had excellent support, returned my calls, given good service. They even gave me a break on my bill without my asking when my business was part of about a 12 week mandatory shutdown when Covid started.”
“This place is always busy. Very rarely have they not have what I am looking for, which is totally different than the Walmart close to home. Complete opposite usually very rarely do they have what I went to buy in stock. So a BIG SHOUT OUT & ROUND OF APPLAUSE TO THE EMPLOYEES WORKING AT PLATTSBURGH NY SUPERCENTER WALMART. Come show St. Albans, VT Walmart #2332 how to do their jobs.”
“You know I would have given 5 stars. A power struggle between a manager and an underling developed. I understand mistakes. When someone needs to be corrected, it is unexeptable to argue. I intend to keep using spectrum as there is the best and most reliable service. I hope the employee can be straightened out.”
“They are busy at times so it can be a little tricky but they are very good at getting to you quickly. I was given the wrong phone and didn’t realize it. I was not able to return it which I was not happy about, I will make sure in the future. The cell service got worse for some reason and no explanation was given when asked.”