Verizon in Plattsburgh offers a busy yet welcoming environment for customers seeking mobile, 5G home internet, or business solutions. The store provides various conveniences, including online appointment scheduling and order options with free 2-day shipping. Customers have praised employees like Brandon and Hunter for their exceptional service, noting their ability to assist multiple clients with patience and flexibility. Whether helping with product inquiries or transferring to new phones, staff members are described as polite, respectful, and knowledgeable. The store aims to deliver a seamless experience, even during peak times, making it a reliable choice for anyone in need of mobile services. Overall, Verizon in Plattsburgh is highly recommended for its great service and helpful staff.
Johnny and Alissa gave me the best customer service I’ve ever had in my many years as a Verizon customer. They were super friendly and very helpful and gave me a bunch of their time without feeling rushed. I’m a very satisfied customer. If you ever go to this store, I highly recommend asking for this dynamite team.... read full comment
March 2026
Dominique helped us out yesterday, fantastic service. Great follow through and was so sweet to my silly kiddos. Great experience!
March 2026
Jeremy has been absolutely incredible to work with. Got us in, changed out all devices and also made sure to check-in to see if we had any problems or questions. Top tier here!