Wilson Appliances is highly praised for its excellent service, competitive prices, and knowledgeable staff. Customers appreciate their thorough assistance in exploring different models and options, ensuring they make informed decisions. The delivery team is known for being friendly, efficient, and punctual, often setting up appliances and making sure they work perfectly before leaving. Many reviews mention the prompt response to service requests, with technicians arriving quickly and providing immediate repairs, often with the needed parts on hand. The staff is described as personable, careful, and respectful, with some employees going above and beyond by offering helpful advice and maintaining a friendly attitude. Customers also value the company's ability to provide loaners when appliances break down and to schedule repairs promptly, sometimes as quick as the very next day. Overall, Wilson Appliances is seen as a trustworthy and reliable business that offers great service from sales to delivery and repair, making customers feel valued and satisfied with their experience.
Purchased a gas rang thru Jamie at Wilson's in Plattsburgh, very friendly and helpful. Two delivery guys just left. They were very friendly and professional. Purchased 2 appliances last year and will continue with Wilson's when needed.
August 2025
I’ve worked with Sloane for years, and always had a great experience. Went to Wilson’s and was extremely happy with the results. Had a responsive and honest experience, and an efficient and professional installation. Would recommend Wilson Appliances to anyone in need of their services!
July 2025
I will never buy appliances anywhere eles.My refrigerator broke down and they came right out with a loaner for me .They set an appointment for mark to come look at it he fixed it right away he is so knowledgeable and personalable .I feel like you can’t go wrong with this company! Thanks for everything again.
