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October 2023 by Dawn Bartels
I like that you can talk to a live person when you need help. Everyone is very helpful and courteous. Thank you.
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September 2023 by Bobby Bobby
This place is the pits, the agent doesn't even contact you or email me , on potential ways to save more money or possible new products that could help save , however as far as allstate I highly recommend Pete Cuomo and his allstate insurance company
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May 2023 by Carol Michalec
I have been a customer of Allstate for 50 years. They have always been there for me.
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December 2022 by Elisabeth Soley
terrible customer service
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August 2022 by Jesus Hernandez
I’ve been with them for a year every time I’ve had a question or concern they have always gave me a quick response. I’m happy with their service.
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April 2022 by Karen Melissa Huaman Escudero
Good experience. They helped me a lot))))
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August 2021 by Vic A Linares
Don’t bother with this company, cause at the time of charges they are number one, but at the time of coverage they turn their backs on you and do anything not to respond. They just turned the back on me.
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August 2020 by Efrain Villa
I paid my bill and payment didn't went true soo 5 days they call me that my policy was cancel I paid again and didn't went true again paid tru the phone whit one of the but they said I was too late but the payment went ok that's their sistem was not working properly 11 years with Allstate and that's how they treat costumers
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December 2019 by Mary Lou Chestara
Worst insurance company ever!!!! they cause a problem then expect you to fix it ....Weeks of phone calls not being returned ! Then they have the nerve to send you an email to give them five stars and if you don’t agree then call them .So many incompetent people in one place ..Enter at own risk !!! Would give them NO stars if it was an option!
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December 2019 by Kiana Maisonet
I have been with ALLSTATE for 20 years, the manager Jesus is very helpful and reliable and one of the best employees there. Would recommend for the amazing customer service!
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December 2019 by Jefferson Pereira
My mom has been a customer for a long time from this agency and the service has been good up until a couple of months ago when my mom had an accident and they've told me to call allstate to handle the business. My mom said no she's not doing that and told them to call. I recently had a problem with someone rear ending me and got the police report and went there for THEM to help because I'm a CUSTOMER. I got everything and told them what happened that I was involved in an accident and that it wasn't my fault because they rear ended me and they came out with the same story that I had to call them and have everything figured it out. Not happy with the customer service there. Will come tomorrow and talk to the manager about the experience I had and want this resolved. I pay them for a reason.... To have service when I need it.
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January 2019 by Jefferson P.
My mom has been a customer for a long time from this agency and the service has been good up until a couple of months ago when my mom had an accident and they've told me to call allstate to handle the business. My mom said no she's not doing that and told them to call. I recently had a problem with someone rear ending me and got the police report and went there for THEM to help because I'm a CUSTOMER. I got everything and told them what happened that I was involved in an accident and that it wasn't my fault because they rear ended me and they came out with the same story that I had to call them and have everything figured it out. Not happy with the customer service there. Will come tomorrow and talk to the manager about the experience I had and want this resolved. I pay them for a reason... To have service when I need it.
