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November 2023 by Sam A.
I came here because my van was making a rumbling sound as I drove it on the road. Wanted to make sure the transmission was or wasn't the issue and see if anything else is "wrong". I came back a couple days later and all they did was drive the van and tell me "it's probably the torque converter... oh and there's a clunking sound that's really really bad but if you want us to check that out it'll be another charge." So I paid $175 for you guys to test drive for 5 minutes and "think the torque converter is bad"? Yeah right. Screw this place. Don't come here
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October 2023 by Katherine Sotzing
Honest, reliable, quick - we could not have had a better experience! These guys are the best. We brought our 10 year old Subaru Forester into the Subaru Stamford dealership for a rattling noise and we were quoted 11K to repair a "mechanical failure" with the engine. Thank god we brought it to Red's for a second opinion. Joe Jr. squeezed us in to be seen right away and upon arriving did a quick check of our engine oil to discover that there was literally no oil. Can you believe this is how Subaru Stamford returned our car to us?! Especially after we paid them $700 for a synthetic oil change/tune up less than four months prior... Upon further inspection, Red's determined that aside from not having oil it in the engine was running fine. When we picked our car up - Joe Sr. took the time to show us how to check the oil and top it off ourselves. Everyone from Joe Sr., Joe Jr., to Benito at the front desk was awesome, helpful, professional and knowledgeable. We will absolutely be returning with all of our automotive needs.
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October 2023 by Amanda Lyn
this place is terrible. they charged us 750 for a diagnostic and to add a wire, we were desperate and they took advantage. We could have gotten that repair for way cheaper somewhere else. Then they returned our car with our handle broken and lied about breaking it, claiming it was like that already which was not true. they agreed to fix it but then left the lock still didn't work so we had to go back 3 times. they were extemely rude and denied breaking our car and overcharged us by so much.
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August 2023 by Doug Marshall
Got me in and out quickly for my state inspection, thanks guys!
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August 2023 by Matthew Eisman
Brought my truck in after getting my driver’s side mirror torn off from a reckless driver who hit me while I was parked. Brought the truck in on a Monday afternoon. They told me it would take 2 days to get the part and attach it onto my truck. The process took 4 days, and I had to rent a truck for 3 days, which I’ve never had to do at any other repair shop. Still charged me full price, which is on the expensive side. Never going back.This is to the Red’s Garage owner, who replied back to me: Maybe you should own up to your failures like a real business owner does!Instead of blame the customer, who’s paying your salary in the end.Service: General repairs & maintenance
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August 2023 by Chester Hunnyhugger
This is the 2nd time I've been to Red's Garage. The 1st time they replaced the lower control arm in the front for about $500, doing a custom job because I broke off the pinch bolt and drilled it crooked. The dealer quote was about TWICE that. That was over a year ago and it's still perfect. This time it was wheel bearings. I delayed the repair because I insisted they use a particular part (probably a mistake) and they didn't complain or try to talk into using their standard part. I got the car back the next day and Joe was nice enough to retrieve our car from down the street so we wouldn't have to wait in the rain. My wife commented on how silent the car was on the way home saying even the creaks are groans on any car with 90k miles seem to be gone. They even adjusted the parking brake and took a picture of broken spring BUT didn't try to talk into doing the repair with them, not 1 word and they left it up to me (turns out Subaru repairs it for free under a recall). These guys are really honest, which is rare in the auto repair industry in my opinion. There's also polite and professional. Next time I'm going to use parts THEY suggest rather than using parts I suggest. Honest, nice, competent, professional guys. Whats not to like?Service: General repairs & maintenance
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June 2023 by Edith F
The front desk person was really great at communicating my car issues and breaking down what to expect price wise. Great service and really fast. I'll be going back for sure.
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May 2023 by Adriana Rego
This place was great! I called earlier in the week as I needed to get my car inspected. Joe was able to get me in by end of week. I arrived for my appointment, and was immediately was seen. Service was fast. I would highly recommend this place!Service: Vehicle Inspection
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May 2023 by Adriana I.
This place was great! I called earlier in the week as I needed to get my car inspected. Joe was able to get me in by end of week. I arrived for my appointment, and was immediately was seen. Service was fast. I would highly recommend this place!
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May 2023 by Craig E.
...adding to Kat H.'s review: Despite a full lot and bays crowded with trucks and cars, they squeezed us in on no notice. Joe Jr. (?) really hustled to get parts, sending a runner for the alternator when it was likely it wouldn't get there by end of day using the source's delivery. Oscar and the whole team hustled to get us back on the road much more quickly than I expected, and worked at the very end of the business day. Joe Jr. offered the battery and belt, but did not push at all, just good counsel from an experienced source. Oscar did a great job getting everything installed in good time and we were back on the road with a beautifully running car. Even Joe Sr.'s (?) tip to get dinner and wait out the crippling tri-state rush hour was helpful!
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May 2023 by Kat H.
These guys come to our rescue literally. We were driving from NYC to Boston and just happened to break down 1 minute from Reds Garage. We saw the battery light on our dashboard in NY and knew we were taking a chance driving home. These guys were able to start the car and get it into the garage & assess the electrical system. We ended up buying an alternator, battery & belt and it was on the expensive side but competitive I think. Who wouldn't be happy to pay what it took when your broke down and stranded like we were.However, being four hours from home and broke down to then have our car up & running a couple hours later. Priceless as the commercial says! Thank you Teds Garage for making our day & week and we will sing your praises until the cows come home!
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April 2023 by Brian Mokrzycki
Went to this garage because my truck was breaking down and they were very nice people for helping me get to the garage and try to get my truck fixed. They never worked on my truck but they were nice enough to let me stay and try and figure out what was wrong. We were traveling from Texas going to Massachusetts and it was nice to find good people.
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April 2023 by Sarah Garland
I work near by and needed a car inspection. The guys were super nice and accommodating! Recommend coming he was, great service!
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March 2023 by Larry R.
I own a 25-year-old Ford Econoline conversion van, highly modified with high roof and wheelchair lift that stows under the vehicle and raises/lowers a passenger from the ground into the side doors of the vehicle. I use it to transport my son. We were at a doctors appointment when the lift began malfunctioning, making it difficult to unload my passenger. I finally was able to get him on the ground but then the lift got stuck in the up position while being stowed. Now I was unable to move the lift, close the side doors or operate the vehicle. I called Red’s Garage in desperation. I had had my vehicle serviced there previously but not the lift.After hearing my problem, Benito advised that the mechanics were out at that moment, but he would call me back when they returned. About 20 minute later, Benito called back to let me know that Joe and Juan were outside with the vehicle and they needed the keys and remote control for the lift and doors. I delivered that to them and returned to the doctors appointment. Thirty minutes after that, the appointment finished, I went out to discover that they had diagnosed the main problem (a broken hydraulic hose and leaked-out fluid) and were just about done fixing that after running back to the shop for parts and fluids. They further diagnosed an alignment problem with the lift but fixed it temporarily so I could get my son home and return to the shop for the alignment repair.I cannot say enough how grateful I am to these guys. They were kind and empathetic, possessed great technical skills and knowledge (I didn’t even know they were experts on the mechanical lift, I just knew about their vehicle expertise), and probably didn’t charge me what they should have given the incredible amount of work they did in a small amount of time. Needless to say, I will be a loyal customer for a long time. Thank you, Joe, Juan and Benito.Service: Vehicle safety inspection
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January 2023 by Oscar Maciel
Best place for anything car, truck or machinery. Fine quality and professional work. I highly recommend for anyone looking for heavy duty or light vehicle repair and maintenance. Oh and did I mention I work there haha. ??