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October 2023 by Richie F.
Don't ever get a storage unit here . My unit was flooded from a heavy rain storm and no one ever bothered to notify me . Now I'm trying to put in a claim and they are making it very difficult . Why have I been paying insurance for . All my electronics are ruined
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September 2023 by Sally Molina
Rented a storage and place is clean. Fair prices.
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August 2023 by Jeanine B
The front desk/reception is great. The facility smelled like mildew. After moving to a floor that did not smell, the facility closed due to a water main break, unable to access my unit. No communication and no reimbursement for time lost to access.
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June 2023 by Steve Mathews
Franny was very helpful...really appreciate his honesty and energy. Thanks again!
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June 2023 by Ygael Tresser
No climate control all my stuff smells of mildew
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January 2023 by George Marengo
Excellent customer service. Rented a room in minutes. So easy and helpful as well. The facility is almost fully renovated and better than before. Thanks again.
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December 2022 by Roshea Hargrove
It was my 1st time needing storage and the guy was very helpful. Great customer service
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December 2022 by M R
Friendly staff, very safe-feeling in and out. Very convenient to have right in Port Chester.
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November 2022 by Joann Mincello
Not a great place for no frills storage. It lacks the proper wagons to wheel your items down to the pkg. lot which is always crowded.The elevator is not always working and the dust is beyond any place I have been for storage units. Would not recommend it or help anyone who used this place.
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November 2022 by Lori F
I rented there for years starting when it was Byram Storage. My space started out at $48 per month. When StorQuest took over they started raising the price every year. The place got dirtier, they put a mouse sticky trap under my door without notifying me, it wasn't climate controlled, plus the parking issue got worse and worse. I had enough when they raised my rent to $80 per month. I finally went to Westy's and got a bigger space for the same price. I love Westy's.
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November 2022 by James Dunn
Very efficient and simple process to secure the storage unit I wanted. Nice facility that has a great staff. Very secure and great pricing compared to other options.
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June 2022 by Victoria Joline
Had a great experience with customer service and the assistance I received choosing the rite unit. I received extremely professional service from Devon. I had many questions and he answered all of them. He took the time to show me over 10 units and cared enough to ask the rite questions so he could help me make a decision about which unit would fit my need the best. They are also very affordable and the property seems well kept.
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June 2022 by Victoria!¡!
the staff were amazing! great service
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April 2022 by Max RacKz
I wanna start by saying storquest is definitely convenient and extremely helpful. Gentleman by the name of Devon has been extremely helpful in my search of a unit, his service is honestly unmatched. He definitely deserves a pay raise but of course thats up to the big boss. He has made my experience stress free, and im pretty sure hes done the same for others. Hopefully this gentleman can be rewarded because he is a great representation of storquest.
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January 2022 by Michael M.
This business has two profiles. I assume it's due to the bad review someone left on the other. I left one but don't know if it will post. Check out the other listing for this site. This is what my other review says: If I could give them minus stars I would. i made a storage reservation, called and confirmed it TWICE and received a text that my reservation was confirmed. When I got to the site, with movers in tow, the place was CLOSED. I managed to get someone on the line by using the 888 number (the number to the site itself doesn't work) after about 20 minutes of going from site to site (StorQuest). They tried to find someone to go down there and open for me. No one would. They gave me the District Manager's name and the exchange was in NYC and I was in Westchester. It was one of the coldest days of the year and I was standing in the snow dialing storage places frantically. I found out they are NOW closed Sundays and Mondays. On the website, on here, and at the place, there are no "Closed on Sunday and Monday" signs. My reservation was for Monday and when I spoke to the woman AT THE PLACE the previous Wednesday, she never told me that. Between travel time and wait time, my move cost me an extra $500 and lots of stress that was piled on top of what is always a stressful day (moving). This is a HORRIBLE place that does not care about their customers. Avoid.
