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“Always a great experience visiting this ups store. There is always parking in front which is very convenient and staff is always friendly. My son loves to help drop off packages because they always give him a sticker. One of the best Ups stores around. Dont hesitate to choose this store!”
“I had a fantastic experience at the UPS Store in Carle Place! Rita and Mana were incredibly helpful, friendly, and professional. They made the entire process smooth and efficient from packaging to shipping. It's clear they truly care about providing excellent customer service. I’ll definitely be coming back here for all my shipping and printing needs. Highly recommend!”
10AM - 6:30PM
123-12 Jamaica Ave, Queens
Mailbox Centers
“Shabina is an absolute gem! She is friendly and extremely helpful. It’s as if she never has a bad day. I have seen her deal with unruly customers with poise and grace. She deserves a fully paid vacation.”
“The new owners have done an outstanding job of cleaning up a once over cluttered space. The friendly and professional staff operate in an efficient manner to get you in and out the door quickly.”
“I had an excellent experience at this UPS Store thanks to James. He was extremely professional, friendly, and went above and beyond to help me with my shipment. James patiently answered all my questions, made sure everything was packed securely, and completed the process quickly and efficiently. His positive attitude and outstanding customer service really stood out. Highly recommend this location and especially James for anyone who needs reliable service!”
“Great costumer service by the manager Mr Marvin. I had an issue with a one delivery which was delivered by the UPS company itself. Mr Marvin made sure the funds for the one day delivery was refunded.”
“Everyone there is very nice , very helpful and very efficient at their job!! My packages are always delivered and handled with care. I recommend using them for all postal needs”
8:30AM - 6:30PM
177A E Main St, New Rochelle
Mailbox Centers
“The picked up and packed a Clarke auctions item for me. They were not the cheapest of everyone I reached out to, but they did a great job. I would use them again.”
“Daniel Noray provided excellent service. After dealing with customer service on the phone frustrated and without help. Daniel stepped in and saved the day. He was able to track my package and get it to me on time. Without his help, my package would have been delivered to a location that could have possibly led it to be stolen. I appreciate his efforts. He was kind and professional. Thank you again for great customer service!”
8:30AM - 6:30PM
2417 Jericho Turnpike, Garden City Park
Mailbox Centers
“Very Good Experience. Went In To Return A Heavy E Scooter Roughly 100 pounds And Was Helped Very Fast. Also Helped With Printing The Return Label Makeing The Process Easy. This Is The Spot For Shipping Or Returns!!”
“Nick J was an amazing representative at this location! Me and my wife had a lot of returns and some were for FedEx that we didn’t realize and he was so helpful and patient!!!”
9AM - 7:30PM
213-37 39th Ave, Bayside
Mailbox Centers
“Xiaoshuai delivered world class exceptional customer service to my mother and I. I had a package for pickup and needed those documents notarized. Xiaoshuai walked us through the process, verified our identities and being very detailed completed his portion of the paperwork efficiently. Thank you for hiring a wonderful employee.”
8:30AM - 6:30PM
734 Franklin Ave, Garden City
Mailbox Centers
“We purchased an item at auction which UPS Store #0691 collected, packed and shipped to us in Ireland. We are absolutely delighted with the service they provided. The item was expertly wrapped and packed and delivered in pristine condition really quickly and efficiently. We would highly recommend them.”
8:30AM - 5PM
405 RXR Plaza, Uniondale
Mailbox Centers
“Very professional staff. Everyone who assist us knows what my company needs in terms of answering the phone and helping customers. They are very helpful and a pleasure to work with.”
8:30AM - 7PM
603 E Boston Post Rd, Mamaroneck
Mailbox Centers
“Every time I'm here the employees are so friendly, helpful and the store is very clean. Don't come first thing when they open because they don't open on time.”
“Angelina from customer service was super knowledgeable and very helpful. She was patient and took her time making sure everything was clear. MAROOF was also really polite and went out of his way to help other customers. Top-notch service all around .”
“These folks are nice. I've had issues where I missed the FedEx deadline at work so I would go here to have it shipped without issue. I also had my passport renewed here as well last year.”
“I was an employee here back when this UPS Store first opened at the Baybridge shopping center. I’m shocked to see how much the business has grown ever since I left/resigned. I wish the current employees the best in keeping it running!”
8:30AM - 6:30PM
1936 Hempstead Tpke, East Meadow
Mailbox Centers
“This is the ONLY ups store I go too! The manager Russell rocks and so does his staff! You are in and out! No matter how long the line is! Very friendly and helpful! Continue the great job! KRIS!”
8:30AM - 6:30PM
43 Glen Cove Rd Ste B, Greenvale
Mailbox Centers
“i had to ship a very heavy speaker cabinet for a guitar half way across the country. Trish at Greenvale was a great help. It arrived quickly and the buyer was pleased. He said the packing was the best he had seen.”
“Saturday morning
Open time 10am
Only had minutes to drop off my package to catch the train.
10:06am location still not open
4 people in front of the glass window watching the worker inside setting up for the day.
Open times are important.”
8:30AM - 6:30PM
1333A North Ave, New Rochelle
Mailbox Centers
“Scott Kim of this store has always communicated well. Picked up on time and delivered on time, if not early. The people who answer the phone are always very polite and professional. The items are always packaged well, too. We highly recommend them.”
“The young man that works there is one of the most patient, helpful people I have had the pleasure to deal with in a long time. Even if you feel disorganized, he patiently waits for you to get everything in order and you never feel rushed. I have driven past many UPS stores in the last 3-4 years just to come to this one because of how pleasant the experience has been. Great job.”
8:30AM - 6:30PM
672 Dogwood Ave, Franklin Square
Mailbox Centers
“I go there often for returns and they are always friendly and helpful. I have a store right by my house but I choose to drive a little farther to go to the Franklin Square one on Dogwood Avenue. Always smiling faces. Even when busy they are handling everything with grace.”
“All these people complaining maybe the ones who don’t pay their bills. Never had problem here. Yes they can get busy and things maybe slightly delayed but not terribly. Yes everyone double parks at every business on Gramatan Avenue not in owners control. If you are using this as a business address then pay your business bills. Once again folks not supporting black business.”
8:30AM - 6:30PM
565 Plandome Rd, Manhasset
Mailbox Centers
“Two gentlemen at the front desk are superb. They would go the extra like helping you open the door or pick up the heavy item or even helping you revise your amazon return. 5 star awesome service!
Super helpful everytime my mom returns stuff. Shes fragile so they were always helpful and assist in bring the items in and help her revise her amazon return option!”
“Earlier in the day, I had a bad experience on the other side of town at the post mailroom, which tried to charge me $10 to have a document notarized. I knew the law limits notary fees to $2. I went here, they followed the law and charged me $2, they were pleasant, and the store smells good.”
8:30AM - 6:30PM
10 Bond St, Great Neck
Mailbox Centers
“The employees at this UPS store in Great Neck are routinely and consistently polite, kind, professional, and very quick to respond. On my most recent visit, for example, a customer in line behind us complained about the minimal wait (there was one person ahead of her) and the employee responded so positively that she quieted down. Well done indeed!”
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“Just want to give a Thank You! To the UPS store (especially Scott!) on Shore Rd. They’re always so patient and kind - I go in there at least 2x a week between business and personal - and there is never a time I’m in there that they aren’t friendly and fast - all while putting up with all of us and our crazy returns.”