The Hampton Inn Potsdam is a great basic hotel that meets expectations for the Hilton brand, with fairly recent updates and clean, quiet rooms. The staff is frequently described as amazing, sweet, very nice, and fantastic, often going above and beyond to make guests feel welcomed, cared for, and right at home. Many reviews highlight the excellent service. The complimentary breakfast is good, though it ended early on a Saturday for one guest. The location is good and near numerous dining establishments. Guests note the rooms are extremely clean and refreshing, with comfortable beds. The overall experience is often called amazing, with many guests eager to return.
Hotel is what you expect for a Hilton brand. Breakfast ended early on Sat. Person at front desk needs some work on how they talk to guests.
July 2025
One of the nicer Hampton Inns I've stayed at. Good location near numerous dining establishments. Complimentary breakfast was good. All the staff was very nice.
July 2025
They are always checking to see if you are ok. When I needed help with my car Garrett was right there. Great place.
