Lowe's Home Improvement is a go-to destination for all your home improvement needs. The local Potsdam, NY Lowe's store offers a wide range of products, from gardening supplies to new appliances and paint colors, as well as patio furniture. Customers appreciate the helpful staff, who are knowledgeable and willing to assist, like the elderly worker who helped find a specific light bulb. While prices can be high on some items, shoppers may find great deals on clearance items. The store's online ordering system is also convenient, with orders being staged for pickup. However, there have been instances where an item was missing from the order, which the staff promptly addressed. Overall, Lowe's Home Improvement provides a comprehensive shopping experience for home improvement projects, with a helpful team ready to guide customers through their needs.
I prefer to go here rather than the Home Depot in Massena. The staff here are very helpful, knowledgeable and friendly. Shout out to Julie who helped us decide on flooring!
August 2026
They were kind and helpful. Went early on a Sunday and there was practically no one in there. I like it better than the Plattsburgh store because they usually have whatever the Pburgh store is out of and it’s not as busy.
June 2026
Decent staff with a wealth of knowledge who are very helpful .
