Advance Auto Parts at 2325 South Rd in Poughkeepsie is a reliable destination for automotive parts and services. Customers appreciate the decent prices and easy online ordering with simple pickup options. The staff, including helpful associates like Brandon and Theresa, are known for their knowledgeable, attentive, and friendly service. Brandon, in particular, received praise for taking the time to answer questions clearly, assisting with battery testing, replacing batteries in the parking lot, and helping customers find the right parts, even under warranty. The team is also quick and efficient, often swapping out batteries within 20 minutes and providing free services such as battery testing, wiper installation, engine code scanning, and recycling. Customers value the store’s excellent customer service and the willingness of staff to go above and beyond, especially in urgent situations like vehicle breakdowns. Many consider this location their go-to auto parts store, trusting the staff’s advice and support for all their vehicle needs. The store also offers a loyalty program called Speed Perks, which provides discounts on store items and gas at participating Shell stations. Overall, the store is praised for its helpful team, quality products, and convenient services.
My battery died at work yesterday. After work, my husband and I went to this store for a new battery. The staff was friendly and knowledgeable. I am grateful to them for helping me get my car back up and running!!
January 2024
Very knowledgeable staff always willing to help with all car and truck repair parts, maintenance and service needs.
January 2024
Decent prices, ordered online and pickup was super easy. Great customer service and my goto auto parts store from now on.
