Fortunoff Backyard Store is a leading patio and outdoor furniture retailer in the New York/New Jersey region, offering a wide range of products across seven locations. Customers praise the staff for being friendly, knowledgeable and extremely helpful, often going above and beyond to ensure the right outdoor furniture is chosen. Many reviews highlight the great deal and patience shown during the buying process, as well as the ease of changing orders after purchase. The store’s service is described as flawless, with staff taking care of billing and financing details accurately. Customers repeatedly recommend Fortunoff for its excellent customer service, helpful solutions when issues arise, and the overall satisfaction with the purchase of items such as teak dining sets and Christmas trees. The experience is consistently positive, with shoppers feeling very pleased and grateful for the support received.
Our experience was flawless! They gave us a great deal and had a lot of patience with us. Elise and Devin took the time to make sure we bought the right outdoor furniture for our space. So happy with the purchase and totally recommend them to anyone looking for any patio furniture. Very pleased and thank you!!!!
September 2023
Sales help was excellent, understood the need to sit in just about every club chair in the store. Eager to please.
August 2023
Great staff. Nice selection of quality patio furniture.
