Millspaugh Furniture is known for its high-quality, solid wood furniture that is often made in the USA. Customers appreciate the helpful and friendly staff, who are not pushy and assist throughout the shopping process. The store is well arranged and spacious, making it easy to browse and find items that fit their needs. While the selection may be limited compared to larger stores, it offers a curated collection of styles that can be customized in different fabrics and finishes. Customers have found the process of selecting and customizing furniture straightforward, with staff explaining how frames are manufactured and emphasizing quality. Delivery is efficient, typically arriving sooner than expected, and the team handles it professionally. Many reviews highlight the durability of their furniture, with pieces lasting 10, 15, or even 18 years in excellent condition. For example, a customer still uses a love seat and ottoman from 16 years ago, and another mentions a sofa from 18 years ago that remains in great shape. The store also offers protection plans, providing confidence in the longevity of their purchases. Although some find the prices higher, customers feel they receive good value for durable, well-made furniture that lasts for many years. Overall, Millspaugh Furniture is praised for quality, craftsmanship, and friendly service, making it a trusted place for those seeking lasting furniture investments.
Great quality furniture and great customer service! Felix and Cody (hope I got their names right!) delivered our furniture and were awesome! Highly recommend!
February 2025
A big thank you to Corey and Felix, who delivered my furniture. They were great. No matter what obstacle was encountered, they had a solution .
November 2024
We just bought a recliner from the Poughkeepsie store. It is such a relief to know that we could buy real furniture from reputable firm. Al Dunn was patient, knowledgeable and funny. Recommend the store, it's staff and the merchandise.
