PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online, catering to a wide range of pets including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers appreciate the convenience of shopping online and picking up items within two hours. Many store locations provide additional services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. The grooming team receives high praise for their professionalism, patience, and care, especially when working with nervous or anxious pets. Customers highlight positive experiences with grooming technicians who are fast, affordable, and attentive, ensuring pets look and smell good. The rewards program is also well-liked for its benefits. Overall, PetSmart is recognized for its friendly staff, quality services, and a wide variety of products that meet the needs of different pets and their owners.
Very expensive Petsmart. The employee at the checkout refused to let me purchase my pet monkey named Jeff. Friendly staff good customer service. 😊
February 2026
Incredible Pups Rescue has caring adoption events here, thanks to PetSmart. you can foster and help a pup in need, too!
September 2025
Had some very important questions regarding the store and Alyssa answered the phone and was extremely helpful! Quick turn around, very courteous, and solved my problem! What a wonderful employee!
